OFFICIAL Cargo Ships

[aceyducey]

Thanks for the quick reply, Marymarcel. My date and time on my computer are correct. I just verified it.

[marymarcel]

Originally Posted by aceyducey

Thanks for the quick reply. My date and time on my computer are correct. I just verified it.

Ok, thanks for checking.

If you get this issue again, then contact Support before loading those ships.

[KBWolfen]

I logged in today & my brown ship was at port#26 for 4.8 hrs. I was playing the game & noticed the ship was complete. It was about 3 days into its journey. My other account is the last port & I did not advance the ship. Upon closer inspection, it showed 0 wait time for ports 27,28.29, and 30. I also noticed 0 wait time on 18, 19, & 20. I'm not sure why it's skipping ports.

[Taz D]

Originally Posted by KBWolfen

I logged in today & my brown ship was at port#26 for 4.8 hrs. I was playing the game & noticed the ship was complete. It was about 3 days into its journey. My other account is the last port & I did not advance the ship. Upon closer inspection, it showed 0 wait time for ports 27,28.29, and 30. I also noticed 0 wait time on 18, 19, & 20. I'm not sure why it's skipping ports.

Hi KBWolfen,
I moved your post to the thread about the cargo ships. I am not sure why the ports appear skipped but according to the account data for that ship no ports were skipped and you got the full amount of products.

If you want you can report this to Support to see if they can figure out why they were skipped but were also loaded. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Scooter]

I had to stop playing for a while due to horrible internet service. Thankfully, that's better and I'm back! At this point, I own the Orange and the Purple ships. I would like to get others if I can get them working. Last week I loaded and dispatched them both. I asked a neighbor if it was at her port. She said she did not see it. Both ships came back empty.
I have the Purple ship out now, showing at Port #1, same place it's been since this morning. I contracted that port owner today and she said she did not see it.


My USER ID number is: 562338121 Build No: 600 Ships are docked at Farm #24

Thanks!

[marymarcel]

Originally Posted by Scooter

I had to stop playing for a while due to horrible internet service. Thankfully, that's better and I'm back! At this point, I own the Orange and the Purple ships. I would like to get others if I can get them working. Last week I loaded and dispatched them both. I asked a neighbor if it was at her port. She said she did not see it. Both ships came back empty.
I have the Purple ship out now, showing at Port #1, same place it's been since this morning. I contracted that port owner today and she said she did not see it.


My USER ID number is: 562338121 Build No: 600 Ships are docked at Farm #24

Thanks!

Hi Scooter

I had a look at your data and your Purple ship has been in port 1 for more than 6 hours.
I'm not sure why the port owner is not seeing it.
Did you buy them yourself or someone else purchased them for you?

Please report this to Support but do not skip that port so they can check. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Scooter]

Thanks!! Yes, I purchased them.

[wiggles1080]

I love the game and think the developers are amazing. It's a very player friendly game. I really love that we can have a status when we click on our avatar. I have red people all the time now. lol
I do hope for some changes in how the ships work someday. I have decided to turn mine off indefinitely unless they get a make over. It's very irritating that we can't take non shippers off our itinerary, that # 30 can't be skipped, and that we're allowed to replace our itinerary so many times before we're stuck with whoever is on it (that can be a nightmare!). I've tried using last itinerary...hahaha i will never make THAT mistake again. Anyway, I want to turn my computer off when I go to bed but I have to leave it on to check my stupid ships through out the night. I hate the ships with a passion and will never do them again unless they become, better like the trains, for example. The trains are no problem.

[Taz D]

Originally Posted by wiggles1080

I love the game and think the developers are amazing. It's a very player friendly game. I really love that we can have a status when we click on our avatar. I have red people all the time now. lol
I do hope for some changes in how the ships work someday. I have decided to turn mine off indefinitely unless they get a make over. It's very irritating that we can't take non shippers off our itinerary, that # 30 can't be skipped, and that we're allowed to replace our itinerary so many times before we're stuck with whoever is on it (that can be a nightmare!). I've tried using last itinerary...hahaha i will never make THAT mistake again. Anyway, I want to turn my computer off when I go to bed but I have to leave it on to check my stupid ships through out the night. I hate the ships with a passion and will never do them again unless they become, better like the trains, for example. The trains are no problem.

Hi Wiggles,
I moved your post to theHelp & Support thread about the cargo ships to answer you.
You can change your itinerary in the log book and set it to one that works for you. When you are preparing your containers for dispatching your ship for the day, you can replace up to 10 ports. You can also move any of them around that you need to during this time. That means in 3 days time you can replace your entire log book.
If you replace the first ten on day one and get them where you want them in the log book, finish loading your containers and dispatch your ship. I would suggest that at least one of the onesa you replace or move be someone you know plays daily and you know will be able to do your ships in the 30 position, so your ship does not get stuck for days.

When you start preparing your next ship on the second day, click on the Reuse Last Itinerary in the Log book tab. That will show you exactly the log book you set up the day before. Then you replace and move an additional 10 to get them where you want them.
Then when you start the 3rd day's ship you complete replacing any you have left that you think you need to. And every day after when you start your next ship preparation you click on the Reuse Last Itinirary. That way you keep the same group for your ports.
You should not have to leave your computer on to check on your ships at night. Once you get 7 ships in a row dispatched then the times for preparation will be short enough that it will only take a short time to prepare and dispatch them.
If you want to make a suggestion for changing how the ships work please post it in the Suggestions section and not in the General Feedback section.You can not start a new thread in that section, but you can reply to an existing thread that fits your suggestion. Before you do though I hope you try what I have listed above to get your ships working properly.

[wiggles1080]

Originally Posted by Taz D

Hi Wiggles,
I moved your post to theHelp & Support thread about the cargo ships to answer you.
You can change your itinerary in the log book and set it to one that works for you. When you are preparing your containers for dispatching your ship for the day, you can replace up to 10 ports. You can also move any of them around that you need to during this time. That means in 3 days time you can replace your entire log book.
If you replace the first ten on day one and get them where you want them in the log book, finish loading your containers and dispatch your ship. I would suggest that at least one of the onesa you replace or move be someone you know plays daily and you know will be able to do your ships in the 30 position, so your ship does not get stuck for days.

When you start preparing your next ship on the second day, click on the Reuse Last Itinerary in the Log book tab. That will show you exactly the log book you set up the day before. Then you replace and move an additional 10 to get them where you want them.
Then when you start the 3rd day's ship you complete replacing any you have left that you think you need to. And every day after when you start your next ship preparation you click on the Reuse Last Itinirary. That way you keep the same group for your ports.
You should not have to leave your computer on to check on your ships at night. Once you get 7 ships in a row dispatched then the times for preparation will be short enough that it will only take a short time to prepare and dispatch them.
If you want to make a suggestion for changing how the ships work please post it in the Suggestions section and not in the General Feedback section.You can not start a new thread in that section, but you can reply to an existing thread that fits your suggestion. Before you do though I hope you try what I have listed above to get your ships working properly.

Thanks very much for your helpful response Taz. Oh, I didn't mean I leave my computer on so I can check on my own ships, I meant I leave it on so I can click on others ships who are waiting at my port. People tend to get upset if you take too long to click on their ships. I will try all that you suggested and see if that works. But on a few occasions, I did use last itenary and it was awful, it said I picked people I know I never picked. I will try using the suggestion section. :-) Thanks a ton!