OFFICIAL Neighbors, Super Neighbors, & Buddies

[marymarcel]

Originally Posted by Santmyer

I got a response from Slashkey Support: It appears I was on the person's FB list within Farm Town. They are not sure how that could happen, but they have deleted me from the person's list manually so I should not receive anymore gifts or other interactions.

Great Santmyer! and thanks for coming back to let us know

[Santmyer]

Originally Posted by Santmyer

I got a response from Slashkey Support: It appears I was on the person's FB list within Farm Town. They are not sure how that could happen, but they have deleted me from the person's list manually so I should not receive anymore gifts or other interactions.

I am posting this on the forum because I sent the following as conversation on an existing ticket on January 31st. There is no indication one way or another as to if it has been read yet. Should I open a new ticket?

Hello. You helped me with this issue. I truly appreciate it. However a person that I un-neighbored last week because she has not helped me in a while is still able to send me gifts even though I do not send back and I also go to her farm through the manage option and it is showing we are not each other's neighbors or buddies. I have attached a screenshot of her information and left today's gift in the list. I thought I read in the forum that other folks are having similar issues. Thanks in advance for reading this, and maybe solving it.

[marymarcel]

Originally Posted by Palmarina

Hi, me too I have again problems with buddies or neighbours I removed, and then they still can send me gifts, trains and ships. I removed them from my and their buddy/neighbour lists, unfriended on facebook in case they were friends there. Cleared memcache and macromedia files. And restarted the whole process, but in vain. They still have me on one of their lists. Apparently this removal process does not work because I notice that more people encounter this problem.
I try to discourage these people by not clicking on their gifts, trains or ships, but sometimes I do not read who sent gifts, trains or ships and accept. So, I guess I am on their list of people who help them.

Do I have to report this or do they already know that?

Hi Palmarina

If they are still able to send you trains, gifts then you are in their lists.

Please click in the Friends lists icon and check if are showing up there in any of the lists.
If you still can go to their farms then click in the little tool box and check if you were removed from their lists.

Other than that, you need to contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[bbarksda]

How do I add new neighbors that do not show up in facebook friends? Is there a way to add new facebook friends to neighbors?

[marymarcel]

Originally Posted by bbarksda

How do I add new neighbors that do not show up in facebook friends? Is there a way to add new facebook friends to neighbors?

Hi bbarksda

If they are recent facebook friends, you or they can send the link for the farm via facebook chat and meet there.

You have more information in the following link:
https://www.slashkey.com/forum/showthread.php?t=662782

[GrammieRee]

Can you tell me what it means when someone in your neighbor bar is red?

[Taz D]

Originally Posted by GrammieRee

Can you tell me what it means when someone in your neighbor bar is red?

Hi GrammieRee,
That was added in the latest release.


"3. Tell other farmers how long you are going to be unavailable in the game: There is a new 'Set Unavailable Status' option in your avatar menu that will allow you to set how many days you will be unavailable. When you are unavailable, others will see your picture on a red background in their neighbour bars, ship itinerary, farmer lists and when sending you gifts and train boosts.

Also, when they mouse over your picture, they will see how many days until you return to the game."

[GrammieRee]

Oh wow, I either missed it or forgot. I'm old, ya know lol
Thank you so very much, Taz, you're a peach!! XOXO

[djensen552]

Hi. With the upgrades to neighbors and buddies saying that should be able to have a combo of 500, why am I maxed out at 139? Also, with this upgrade , when are we going to be able to have more super-neighbors? I have been maxed on them for years. Last question : I have been seeing players with a red manage under their picture when sending gifts. What does that mean? Thanks

ID: 10216723551458411

[Tiger]

Originally Posted by djensen552

Hi. With the upgrades to neighbors and buddies saying that should be able to have a combo of 500, why am I maxed out at 139? Also, with this upgrade , when are we going to be able to have more super-neighbors? I have been maxed on them for years. Last question : I have been seeing players with a red manage under their picture when sending gifts. What does that mean? Thanks

ID: 10216723551458411

Hi djensen552,

The possibility to have up to 500 farming friends is a combination of both Neighbours AND Buddies.
You can have more buddies than you can Neighbours.
If your neighbour list is full at 139 then you can look at adding more Buddies as currently you don't have very many of them. Then when they on either list, you can also switch Neighbours to Buddies and Vise Versa according to your needs, as to who would benefit you more by being a Neighbour or a Buddy.

Manage when seen means you have no connection to that farmer yet so they are either not on YOUR Neighbour List or not on YOUR Buddy list.

To be able to interact with them like send them gifts, work their facilities and for other features of the game, you need to add those that have Manage showing to one of your Lists, as a Neighbour or as a Buddy.

The Facebook Friends list section can no longer update no we have left Facebook so if any of your friends are on that list and you sill need them make sure that they are either on your Neighbour list or your Buddy list as that section is likely to be removed in the future.

Click on Manage and it will show you options to add as Neighbour or add as Buddy. Remember that as your Neighbour List is currently full you will not be able to add them as a Neighbour unless you make room for them so what you can do is add them as a Buddy for now then decide later which of your farming friends are better for you as a Neighbour or as a Buddy.

Example of how to use Manage can be found by clicking on this link:
https://www.slashkey.com/forum/showt...22#post6542722

Details on why you need far more Buddies now than before we left Facebook and why it's had to change are in the GameGuide Chapter 05 - Neighbours and Buddies Farmer Lists along with all the various new methods to add Neighbours and Buddies or remove them and how to use the Farmers List.

The Super Neighbour limit has not been changed. Remember, that feature was intended only for those needing temporary help when away on vacation or a short illness, rather than as a permanent setting even though some like to do that. If you would like to suggest increasing that limit please post your request in the Suggestions area where the developers will see it to consider.