OFFICIAL Neighbors, Super Neighbors, & Buddies

[skwish]

I too am only having this problem on one farm, so far as I know. I tried visiting another super neighbor, and there weren't any flowers on the farm I am hired to design there, but I re-arranged his animal buildings successfully... I wonder if he'll notice, lol.

Yes, I am hired for design on the farm. I use her tools when I make her flower pictures - mostly the transplanters and design tools. There is no shortage of coins, though I haven't tried to buy anything since the problem started. The save icon shows nothing. My computer is set to my time zone and tells time just fine.

So... lately I have had login permission for 3 different farms (including the super neighbor with the flower farm. I only logged in as her for routine stuff - she was away and we've been neighbors since 2009). I use only one window in one browser, so a shortcut wouldn't work for me even if I had one - I always log in from the login page these days. Clearing the memcache cleared 48 farms, which is very odd for me... and that didn't work either. I'm using a two week old Chromebook laptop - the third one I've bought pretty much exclusively to play FT on, ha.

I guess I'm not a typical player... still only 16 farms and lvl 1339... got second dan for harvesting flax for a quest just yesterday. I don't often spend much time at my own farms. Perhaps it's not that weird I should run into atypical problems. Have any more ideas? Need any other info that might be helpful?

[marymarcel]

Originally Posted by skwish

I too am only having this problem on one farm, so far as I know. I tried visiting another super neighbor, and there weren't any flowers on the farm I am hired to design there, but I re-arranged his animal buildings successfully... I wonder if he'll notice, lol.

Yes, I am hired for design on the farm. I use her tools when I make her flower pictures - mostly the transplanters and design tools. There is no shortage of coins, though I haven't tried to buy anything since the problem started. The save icon shows nothing. My computer is set to my time zone and tells time just fine.

So... lately I have had login permission for 3 different farms (including the super neighbor with the flower farm. I only logged in as her for routine stuff - she was away and we've been neighbors since 2009). I use only one window in one browser, so a shortcut wouldn't work for me even if I had one - I always log in from the login page these days. Clearing the memcache cleared 48 farms, which is very odd for me... and that didn't work either. I'm using a two week old Chromebook laptop - the third one I've bought pretty much exclusively to play FT on, ha.

I guess I'm not a typical player... still only 16 farms and lvl 1339... got second dan for harvesting flax for a quest just yesterday. I don't often spend much time at my own farms. Perhaps it's not that weird I should run into atypical problems. Have any more ideas? Need any other info that might be helpful?

Hi skwish

The memcache clears your data on the server and forces it to be reloaded, so you get a clean load.

Im sorry but I cant duplicate your problem while designing. Please contact Support team to let them check on it. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[honeyg56]

This person has been blocked by me, she is not a neighbour, friend, buddy or SN, yet still comes on and works my facilities. How do I stop this once and for all.

Many thanks

[Tiger]

Originally Posted by honeyg56

This person has been blocked by me, she is not a neighbour, friend, buddy or SN, yet still comes on and works my facilities. How do I stop this once and for all.

Many thanks

Hi honeyg56,

It's sounding like you might not have removed all the possible connections to you within the game, which would allow them to work your facilities.

As you have blocked them in game if you are also still not seeing them in your own Neighbours list, Buddy List and the Facebook friends list to remove them please also check the following:

1. Make sure that they are not on any ships logbook. If they are still on a logbook on any ships they can add you back when your ship arrives at their port.

2. Make sure that you are not sending train boosts to them. They could add you back using a train boost.

3. Gift Box. If you still see any gifts from them when you go to accept gifts just accept or exchange all of them then close the gift box and reopen it and check again that there are no more there. You want to make sure there are no gifts from them in your gift box before you accept gifts from other farmers and use the return to all button.

4. If all of those are fine, please also continue with the following:

• Click on the account tab at the top of your game screen.
• Click on the Blocked Users tab to see the farmers you blocked.
• Look for the farmer you blocked, there will be a visit farm link to the right.
• Click on the visit farm link to be taken to their farm.
• When you arrive look bottom left of your game screen for a yellow toolbox.
• Click on it to open it.

To Remove Yourself from that farmers Neighbour List, click on this icon. You will see a popup with information asking you to to confirm. Click the green check mark to remove yourself from their Neighbours list.

To Remove Yourself from that farmers Buddy List, click on this icon. You will see a popup with information asking you to to confirm. Click the green check mark to remove yourself from their Buddy list.

[HansD]

When I am getting a neighbour request on the job/trade marketplace screen I am not always able to accept the request. The mouse does not respond. Is this a bug?

[Taz D]

Originally Posted by HansD

When I am getting a neighbour request on the job/trade marketplace screen I am not always able to accept the request. The mouse does not respond. Is this a bug?

Hi HansD,
I moved your post to the thread about neighbors. We have not heard of this from anyone else and it is probably that not many would get those in the market. We have tested this and can not duplicate it. It appears it may be intermitent and that would be very difficult for the developers to find and fix the problem. The only suggestion I can make is if it doesn't work then try sending a private message with a link to your farm in it so you or they can send the request from there.

If you wish you may contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[twaid]

Just a simple question because i want to know. Why do we only get XP points for doing crops on a neighbors farm? Why do we not get the full points. We do all the work and as much work as if getting hired in the market?

Please help me understand this

[marymarcel]

Originally Posted by twaid

Just a simple question because i want to know. Why do we only get XP points for doing crops on a neighbors farm? Why do we not get the full points. We do all the work and as much work as if getting hired in the market?

Please help me understand this

Hi twaid

You do not get xp for harvesting crops, no matter you work as neighbor, super neighbor or hired at market.

You get xp for plowing. If you are superneighbor for someone and they allowed you to plant their farms then you also get xp for planting.

When you are hired by a stranger at marketplace, then you also get the Bonus chest if you finish all the jobs you were hired for.
This was implemented to increase the hiring at marketplace.

You can read what you get when hired in the following chapter of our Game Guide:
https://www.slashkey.com/forum/showthread.php?t=599222

[nickieshow]

Hello Slashkey needs to do something about the super neighbors situation! There[s not enough jobs to go around in the market place. Its like 1 to 10..It's very annoying for players. Some players cant sit around and wait for hours to get a job. They are taking all the jobs!! I have quit player this game more then 3x since they started it for this very same reason. I have recently come back to see if theres any change but it has gotten worse.

[Taz D]

Originally Posted by nickieshow

Hello Slashkey needs to do something about the super neighbors situation! There[s not enough jobs to go around in the market place. Its like 1 to 10..It's very annoying for players. Some players cant sit around and wait for hours to get a job. They are taking all the jobs!! I have quit player this game more then 3x since they started it for this very same reason. I have recently come back to see if theres any change but it has gotten worse.

Hi Nickieshow,
I have moved your post to the thread about the super neighbors. If you have a specific fix you want to suggest about this then please post it in the Suggestions section where we organize those by subject for the developers to see.