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  #1  
Old Mar 04 2013, 10:56 AM
Elsemarie Elsemarie is offline
 
Join Date: Mar 04 2013
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Default Issues with sprinkler and buying Train Track Switch

Hi
I have some issues in the game. When I have harvested my flowers, and then use the sprinkler, all the flowers appears ready to harvest again.

When I try to buy a Train Track Switch, I can´t see it on the farm, but I can see the new Trainstation I have bought. I use Google Chrome as browser, and when I use another browser (Explorer) I can see the Train Track Switch, but it´s so slow.

Can somebody help, please

ID: 1487705077
  #2  
Old Mar 04 2013, 12:07 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Elsemarie View Post
Hi
I have some issues in the game. When I have harvested my flowers, and then use the sprinkler, all the flowers appears ready to harvest again.

When I try to buy a Train Track Switch, I can´t see it on the farm, but I can see the new Trainstation I have bought. I use Google Chrome as browser, and when I use another browser (Explorer) I can see the Train Track Switch, but it´s so slow.

Can somebody help, please

ID: 1487705077
From Chrome for your track switches do the following:
Clear your memcache by clicking here, then when the page of unsetting text opens close it and your farm if you have it open, then clear your browser cache and close your browser. Reopen and look to see if they show.
For your flower problem it is a known provblem and the developers are looking into it.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #3  
Old Mar 05 2013, 12:46 AM
Elsemarie Elsemarie is offline
 
Join Date: Mar 04 2013
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Default

Quote:
Originally Posted by Taz D View Post
From Chrome for your track switches do the following:
Clear your memcache by clicking here, then when the page of unsetting text opens close it and your farm if you have it open, then clear your browser cache and close your browser. Reopen and look to see if they show.
For your flower problem it is a known provblem and the developers are looking into it.
Thank you very much :-)
  #4  
Old Mar 04 2013, 11:15 AM
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MIRIAM DEL VALLE MIRIAM DEL VALLE is offline
 
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Quote:
Originally Posted by Great Scott View Post
I wanted to buy the purple sprinkler to water "all at once", but some how have 2 of the brown sprinklers. The money was paid, but got the wrong one somehow. Is it possible to exchange one of the brown ones for the paid for purple one ???? Thank you.
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  #5  
Old Mar 04 2013, 12:03 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Great Scott View Post
I wanted to buy the purple sprinkler to water "all at once", but some how have 2 of the brown sprinklers. The money was paid, but got the wrong one somehow. Is it possible to exchange one of the brown ones for the paid for purple one ???? Thank you.
You will need to contact Support for this as nothing can be done through the forums for it. To contact them click on the link below and fill out the form with as much detail as you can. Include how much Farm Cash the item cost. Be patient as it can take anywhere from a few hours up to a few weeks for them to respond.
http://apps.facebook.com/farmtown/settings/support/
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #6  
Old Mar 04 2013, 02:26 PM
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JW2009 JW2009 is offline
 
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The only way to get a refund is to send them a message at support, click the link and fill it out. It can take a few weeks before they reply back to you depending on how many tickets they have before yours. Thank You & Happy Farming™ Support LINK
Quote:
Originally Posted by Great Scott View Post
I wanted to buy the purple sprinkler to water "all at once", but some how have 2 of the brown sprinklers. The money was paid, but got the wrong one somehow. Is it possible to exchange one of the brown ones for the paid for purple one ???? Thank you.
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  #7  
Old Mar 04 2013, 02:08 PM
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GarrettHillBabe GarrettHillBabe is offline
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Stoneface, you may have them available in your store not in mine.
Just completed checking, facilities, buildings, motion, trains, paths, other, and so on...not in any.
What category did you find yours in, please?

Thanks a heap, right now just looking, may purchase and store until we get farm 18. Can do nothing with them all until them, sigh.
PLEASE? tell me where to find the new stuff???? Thanks a heap!
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  #8  
Old Mar 04 2013, 02:19 PM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by GarrettHillBabe View Post
Stoneface, you may have them available in your store not in mine.
Just completed checking, facilities, buildings, motion, trains, paths, other, and so on...not in any.
What category did you find yours in, please?

Thanks a heap, right now just looking, may purchase and store until we get farm 18. Can do nothing with them all until them, sigh.
PLEASE? tell me where to find the new stuff???? Thanks a heap!
Hi,

This is from the top post................

Railroad Track End Buffers (Other category)
2 Train Stations (Buildings category)
Asphalt Train Tracks (Paths category)
White Dirt Train Tracks (Paths category)
Caboose (Trains category)
Empty and Loaded Hopper Cars (Trains category)
Roundhouse (Buildings category)
Train Switch Tracks (Paths category)
Airplane (Motion category)
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  #9  
Old Mar 04 2013, 02:45 PM
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GarrettHillBabe GarrettHillBabe is offline
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Quote:
Originally Posted by Tiger Laybourne View Post
Hi,

This is from the top post................

Railroad Track End Buffers (Other category)
2 Train Stations (Buildings category)
Asphalt Train Tracks (Paths category)
White Dirt Train Tracks (Paths category)
Caboose (Trains category)
Empty and Loaded Hopper Cars (Trains category)
Roundhouse (Buildings category)
Train Switch Tracks (Paths category)
Airplane (Motion category)
Thanks however wasn't that passenger plane available for awhile now?
I'm afraid many of us thought when told about a plane due to be released on the heels of the airline facilities that this would be another facility and tied in with the airline supply facilities...sorry was confused. Normally when new items are added to the store I can see them just by clicking on say facilities, scrolling down and wallah there are the new ones at the bottom! Did this with motion and facilities today as well as buildings, nothing new at bottom. So has FT changed where they'll be adding the new stuff??? Shoot this old gal here is confused now.
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  #10  
Old Mar 04 2013, 02:53 PM
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Tiger Tiger is offline
 
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Quote:
Originally Posted by GarrettHillBabe View Post
Thanks however wasn't that passenger plane available for awhile now?
I'm afraid many of us thought when told about a plane due to be released on the heels of the airline facilities that this would be another facility and tied in with the airline supply facilities...sorry was confused. Normally when new items are added to the store I can see them just by clicking on say facilities, scrolling down and wallah there are the new ones at the bottom! Did this with motion and facilities today as well as buildings, nothing new at bottom. So has FT changed where they'll be adding the new stuff??? Shoot this old gal here is confused now.
Hi,

The only other plane was the private jet. Bear in mind that when new decorations are released, they are for different levels so if you have your store filter to "Level required" that's how they will be listed. Unlike the facilites, the new decorations will not be at the end of each list.
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