OFFICIAL Facilities and Facility Manager

[Taz D]

Originally Posted by Sundos

"The key point is that you will be able to work ALL your friends facilities after 8 hours has passed since the LAST facilities you worked."

But sometimes (most) I cannot work others facilities for at least 12 hours.. and many times like today I cannot REwork their facilities and yet it has been OVER 12 hours.. and 2 days I retried 2 peoples facilites 5 times in 24 hours and FINALLY I could REwork their facility.. SO WHAT AM I DOING WRONG?

Hi Sundos,
The 8 hours is not based on each individual neighbor. It is that 8 hours have to pass with you not working ANY facility or service work request. If you open any of those work requests then the counter resets at that time back to 8 hours.
You can see the times for when you can rework facilities and services in the Show Times tool in your tool box.

[Sundos]

Thanks Taz, but I do not understand.
So if my 1st neighbor posts their facilities at say 7am but I just finished working my 2nd, 3rd, 4th, and 8th neighbors facilities at say between 6am and 6:55am, then I cannot work the 1st neighbors facilities since they were not already posted? And I have to wait until 2:55pm to work any of my neighbors facilities?
And I will just put this out there.. so I obviously would try to work my 1st neighbors facilities first at 2:55pm BUT it still says OOOPS... SO ?? like I said , I do not understand.

[Taz D]

Originally Posted by Sundos

Thanks Taz, but I do not understand.
So if my 1st neighbor posts their facilities at say 7am but I just finished working my 2nd, 3rd, 4th, and 8th neighbors facilities at say between 6am and 6:55am, then I cannot work the 1st neighbors facilities since they were not already posted? And I have to wait until 2:55pm to work any of my neighbors facilities?
And I will just put this out there.. so I obviously would try to work my 1st neighbors facilities first at 2:55pm BUT it still says OOOPS... SO ?? like I said , I do not understand.

Hi Sundos,
Yes you have to have a complete break from working the facilities for 8 hours. The only way to know for sure is to check the Show Times tool and make sure they have a green check for those. If it still shows any time left then you will have to wait.

[Sundos]

Thanks again Taz for your quick response :-)

[JudyD1651]

My USER ID number is: 100000262997875 Build No: 549
When I go to My Facility Manager to Harvest All, Store All, Start All, Load All, Cash Out All, either the Store All, or Cash Out All is not working right, not fully storing my products. Beside the word Done it shows this amount 11,592,312. The amount varies a little each time I Store All, Cash Out All but it never goes to zero amount. This has just started doing this the last couple of days.

[marymarcel]

Originally Posted by JudyD1651

My USER ID number is: 100000262997875 Build No: 549
When I go to My Facility Manager to Harvest All, Store All, Start All, Load All, Cash Out All, either the Store All, or Cash Out All is not working right, not fully storing my products. Beside the word Done it shows this amount 11,592,312. The amount varies a little each time I Store All, Cash Out All but it never goes to zero amount. This has just started doing this the last couple of days.

Hi JudyD1651

FOTO DE EL FUNNEL Please open your Facility Manger and click on the Funnel Icon top right of the window that opens, then make sure that it is set like this for your facility tools to work on all facilities on all farms. Please remember to click the green check mark to save any changes.

[JudyD1651]

Aha! Thank you Mary!! You can teach an ol' dog need tricks! Haha. I forgot about that.

[marymarcel]

Originally Posted by JudyD1651

Aha! Thank you Mary!! You can teach an ol' dog need tricks! Haha. I forgot about that.

You are welcome JudyD, glad your problem is fixed

[nettie1212]

Hi it's ME again I bought the brunch buffet and seafood buffet today and put them on my farm 40. I went to do my brown quest and it stated I needed the brunch buffet.

[Tiger]

Originally Posted by nettie1212

Hi it's ME again I bought the brunch buffet and seafood buffet today and put them on my farm 40. I went to do my brown quest and it stated I needed the brunch buffet.

Hi nettie1212,

Please click on the Account tab and then click on Farm Cash Activity log and see if the purchases of those 2 Farm Cash facilities are showing up as we are not seeing them in the ID we have for you. We are seeing you still have the same amount of Farm Cash that you had when you earned FC for the new levels that were released days ago.

If they are showing up in that area please provide your USER ID.