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  #1  
Old Dec 24 2021, 10:05 AM
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Taz D Taz D is offline
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Originally Posted by joshjoys16 View Post
2021-12-24 15:54:15.742 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild287.data.gz

The above is the message I receive when it failed to load the farm.

What to do?
Hi Joshjoy,
Please read this post:
http://www.slashkey.com/forum/showpo...postcount=4552
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2  
Old Dec 24 2021, 11:24 AM
Sharon A Sharon A is offline
 
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Everything worked through steps 7. Graphics Features Status showed WebGL2 unavailable.
  #3  
Old Dec 24 2021, 11:26 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by Sharon A View Post
Everything worked through steps 7. Graphics Features Status showed WebGL2 unavailable.
Hi Sharon,
Please read this post:
http://www.slashkey.com/forum/showpo...postcount=4552
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4  
Old Dec 24 2021, 12:36 PM
Sayso Sayso is offline
 
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Location: I live in, US Arkansas
Posts: 58
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Sayso, USER ID number ( 721938372 ) Have they figured out why the browser does not support graphics API "WebGL 2" ? Is there any browser that will work?
  #5  
Old Dec 24 2021, 12:40 PM
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marymarcel marymarcel is offline
 
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Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Sayso View Post
Sayso, USER ID number ( 721938372 ) Have they figured out why the browser does not support graphics API "WebGL 2" ? Is there any browser that will work?
Hi Sayso

Developers are working on that problem. Please read the following information:
http://r1.slashkey.com/forum/announcement.php?f=1
  #6  
Old Dec 24 2021, 03:15 PM
Sayso Sayso is offline
 
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Thank you!
  #7  
Old Dec 24 2021, 03:12 PM
Helen Yahn Helen Yahn is offline
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Join Date: Mar 16 2020
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Can not get on farmtown today. Have tried all the browsers that you recommend. nothing works
  #8  
Old Dec 24 2021, 03:13 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by Helen Yahn View Post
Can not get on farmtown today. Have tried all the browsers that you recommend. nothing works
Hi Helen Yahn

We are aware of this problem. Please read the following information:
http://r1.slashkey.com/forum/announcement.php?f=1
  #9  
Old Dec 25 2021, 12:05 AM
body slammer body slammer is offline
 
Join Date: Apr 27 2010
Posts: 6
Cool Error message
Error message states..."An Abnormal situation has occurred: the Playerloop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."

Please advise and thank you,

John
  #10  
Old Dec 25 2021, 12:09 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by body slammer View Post
Error message states..."An Abnormal situation has occurred: the Playerloop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."

Please advise and thank you,

John
Hi John,
Just as it says, please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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