HTML5/WebGL: Game Not loading or frequent crashes

[goldendreamer]

I have had several instances where my computer is freezing when I try and load another farm. My computer never freezes and I keep it cleaned out all the time. Is this a common thing that is happening right now and will be worked out soon.

[Rob T]

Originally Posted by goldendreamer

I have had several instances where my computer is freezing when I try and load another farm. My computer never freezes and I keep it cleaned out all the time. Is this a common thing that is happening right now and will be worked out soon.

Hi goldendreamer,

With HTML, clearing your browser cache should only be done if you are unable to load the game at all. When you clear your browser cache, you force the game to download the entire game and graphics all over again. This will slow your game down. once you have loaded the game, the next time you play will run much faster as it will not need to download it again. So please avoid clearing your browser cache unless you really need to.

[Kendra73]

I can see my farm but it is super magnified. I cannot find my avatar or use my tool box or anything to work my farm. I cannot move out the magnification. My used ID is 1680287419

[jan thompson]

cant access farm town loosing all my crops and xps quests and coop quests when will this all be fixed?

[Taz D]

Originally Posted by jan thompson

cant access farm town loosing all my crops and xps quests and coop quests when will this all be fixed?

Hi Jan,
Please use the test link in the banner and provide the information requested here.

[vivim]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Disabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
count_all_in_varyings_packing
decode_encode_srgb_for_generatemipmap
disable_accelerated_vp8_encode
max_msaa_sample_count_4
msaa_is_slow
rely_on_implicit_sync_for_swap_buffers
scalarize_vec_and_mat_constructor_args
disabled_extension_GL_KHR_blend_equation_advanced
disabled_extension_GL_KHR_blend_equation_advanced_ coherent
Problems Detected
Protected video decoding with swap chain is for certain Intel and AMD GPUs on Windows: 1093625
Disabled Features: protected_video_decode
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Mesa drivers in ChromeOS handle varyings without static use incorrectly: 333885
Applied Workarounds: count_all_in_varyings_packing
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Chromeos Intel: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Avoid waiting on a egl fence before pageflipping and rely on implicit sync.: 721463
Applied Workarounds: rely_on_implicit_sync_for_swap_buffers
Limit MSAA to 4x on ChromeOS for Intel: 1003860
Applied Workarounds: max_msaa_sample_count_4
VP8 video encoding hangs on Intel Gen 9.5 GPUs: 1120411
Applied Workarounds: disable_accelerated_vp8_encode
Raster is using a single thread.
Disabled Features: multiple_raster_threads
Version Information
Data exported 2021-01-08T07:15:14.159Z
Chrome version Chrome/87.0.4280.109
Operating system Linux 13505.73.

[Taz D]

Originally Posted by vivim

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Disabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use

Hi Vivim,
Please post your results from the other tests. We do not have anyone with Linux.

[laurakal]

Thanks Taz and Rob, I am finally able to use the new version.

[Rob T]

Originally Posted by laurakal

Thanks Taz and Rob, I am finally able to use the new version.

Hi laurakal,

You're very welcome, happy to help. And thank you for letting us know you can now play. Do you happen to know which was the issue so it will help others?

[Betty Underdahl]

[quote=Rob T;6405210]Hi laurakal,

You're very welcome, happy to help. And thank you for letting us know you can now play. Do you happen to know which was the issue so it willFarm Town.


I just want you to know you guys are doing a great job.