#621
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I am sorry, but there isn't any way to get them back if they are not in the Games Activity. The only thing I can suggest is try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done. If your farm is open close it. Then reopen and see if any show up in My Requests. https://apps.facebook.com/farmtown/p...lear_memcached If they don't then you will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. http://apps.facebook.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you are having a problem getting responses from Support please read the information in the following link: http://www.slashkey.com/forum/showthread.php?t=644366
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#622
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#623
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gifting
What will replace the gifting of trees that were not available in the store?
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#624
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I moved your post to the thread about gifts. There is no need to replace the gift of trees as gifting is still available for them through Facebook and will at some point in the developement of the web site be available there.
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#625
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#626
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Hi jerry And are you allowed to send the gifts after going through the process? Please contact Support as I asked you in my previous post and see if they can help you.
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GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
#627
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Last edited by Taz D; May 02 2023 at 09:29 AM. Reason: Fixed quote |
#628
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Please contact Support to let them check on your problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours. http://apps.facebook.com/farmtown/settings2/support/ You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam. If you cant find the automatic response, then read the following information: http://r1.slashkey.com/forum/showthread.php?t=644366
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GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
#629
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Gifts
I am not receiving gifts at all. Not playing through the game on Facebook or on the new website. I usually get about 50 per day, but now nothing. And you have today's Farm Pass task as receiving gifts! Kind of hard if I can't get gifts.
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#630
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I moved your post to the thread about Gifts. Gifts are not available through the website yet so you have to go to Facebook to exchange/receive/send. This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests. I had this problem twice and they show up again in My Requests that same day later at night. You can check the following link and see if your gifts are showing up there Facebook Games Activity If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page: http://r1.slashkey.com/forum/showthr...50#post6364950 You can try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done. If your farm is open close it. Then reopen and check again. https://apps.facebook.com/farmtown/p...lear_memcached
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GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
Tags |
bugs and glitches, flowers, fuel, gifts, gifts issues, help & support |
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