OFFICIAL Quests

[Irish355]

Good Morning. I started a quest this morning. I entered the Leather roll, iron ore and graphite ore. The timer started on all three. I then proceded to do all my facilities and when I cam back to the quest screen, all three were now as if I never chose them. The timer was gone. Since I had just loaded all my facilities, I am unable to add them a second time. I have to wait four hours. This is not the first time this has happened to me in quests. This particular quest is for Viking Armor, which I do own two movie studios. Waiting for your info. Irish

https://apps.slashkey.com/farmtown/1462765312

[Taz D]

Originally Posted by Irish355

Good Morning. I started a quest this morning. I entered the Leather roll, iron ore and graphite ore. The timer started on all three. I then proceded to do all my facilities and when I cam back to the quest screen, all three were now as if I never chose them. The timer was gone. Since I had just loaded all my facilities, I am unable to add them a second time. I have to wait four hours. This is not the first time this has happened to me in quests. This particular quest is for Viking Armor, which I do own two movie studios. Waiting for your info. Irish

https://apps.slashkey.com/farmtown/1462765312

Hi Irish,
I am sorry this happened to you, but I can't duplicate this. I also started several items in quests this morning and they are working.
As long as those items are not non-working facility products then you should be able to post your facilities for your neighbors to work to shorten the time you have to wait to start a batch for each of those again. The best way to do any step for a quest is to use the open button in the quest and start a single batch rather than using the Start All to do them. That way if it doesn't work the first time you still have more batches you can start.

[Snookie Sue]

I never use the start all buttons for quests. When I noticed the step hadn't registered, I tried to start them again and then 2 did get grayed out. Am I the only one with this issue? Again, thanks - your help and quick responses are always really appreciated.

[Taz D]

Originally Posted by Snookie Sue

I never use the start all buttons for quests. When I noticed the step hadn't registered, I tried to start them again and then 2 did get grayed out. Am I the only one with this issue? Again, thanks - your help and quick responses are always really appreciated.

Hi Snookie Sue,
I could not duplicate this. I also started several products for quests this morning with no problems.


If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Snookie Sue]

Refreshed and reloaded the farms and then I was able to start all but 2 non-workable by others facilities. Will try them much later. Strange. Must have been something stupid on my part. Appreciate your time.

[Irish355]

Thanks Taz. I always use the open button in the quest. I never do a quest by start all. I only loaded everything after the items showed started in quest. I always do quests first. It just added another four hours to the six hours those will probably take to finish in quest. It's a game and could have glitches here and there to be expected I suppose. Overall, I really have no complaints with the game. Thanks again Taz for checking on it.