OFFICIAL Markets/Chat/Messaging

[Taz D]

Originally Posted by DonnaMarie121

I cannot reply to any messages received in my letter at top of FT page...shows red O with line / through it...any help fixing this would be greatly appreciated! Thanks and Happy Farming Everyone!

Hi Donna Marie,
I moved your post to the thread about the messages..
If you are talking about to symbol in the upper left of the box that shows the messages, that is for undoing any ignores that you have set. It doesn't keep you from opening the messages and then clicking reply to answer them.
Please read the information in the Game Guide chapter 17 about the messaging system:
https://www.slashkey.com/forum/showthread.php?t=315758

[petals]

When I hire someone in the market and they accept, 99% of the time I am unable to click on either option in the message box that pops up. I end up just x-ing out of the box. Sometimes it works for the first hire, but not often.

[marymarcel]

Originally Posted by petals

When I hire someone in the market and they accept, 99% of the time I am unable to click on either option in the message box that pops up. I end up just x-ing out of the box. Sometimes it works for the first hire, but not often.

Hi petals

Please report this to Support.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[kbirk1950]

There's no one at the market. I have tried, rebooting, I'm online, I have tried everything and no one's there.

[marymarcel]

Originally Posted by kbirk1950

There's no one at the market. I have tried, rebooting, I'm online, I have tried everything and no one's there.

Hi kbirk

I moved your post to the thread for your problem.

Please be sure that when your are at markets the plug is showing green.

Also, when you click in Map, see if Room Language is set to English US. If not then change the language before clicking in any of the markets.

If those are ok, do you use CCleaner and have Kamo installed?
If so, please uninstall the Kamo as it can block the other players information so you don't see them.

If you don't have CCleaner it may be that your antivirus program such as Avast or any other online tracking blocker is not letting you see people at markets and you will have to remove them.

[kbirk1950]

Not sure what in map means. I don't have any of the Avast, tracking. I do have Avast antivirus.

[marymarcel]

Originally Posted by kbirk1950

Not sure what in map means. I don't have any of the Avast, tracking. I do have Avast antivirus.

Hi kbirk

The Map is where you click to choose which market you want to go.

Please check your antivirus in case something has changed.

Have you tried to log out of the game and then log in again typing your credentials yourself?
Asking this in case you have a saved link in your computer to load the game.

Also, click in your preferences, the wrench, and check if it is set to English US or English UK.

[kbirk1950]

I have tried every single thing you said. I even deleted my Avast that I have had for years. Now what?

[marymarcel]

Originally Posted by kbirk1950

I have tried every single thing you said. I even deleted my Avast that I have had for years. Now what?

Please close everything in your computer and restart it.

If that doesnt help eiter, then please contact Support.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366