Official Top Post Thread Receiving-sending-exchanging Gifts - Page 100

gallaherjesse44@gmail.com · #**991** Jul 16 2024, 07:18 PM

all the ones i listed are between red all the way down and before you buy one you have to buy the one before it and i have had it for years to send every 2 hrs. so what it is doing is i he the 3 but between them some are missing and not allowing me to use the red one

**marymarcel** · #**992** Jul 16 2024, 07:22 PM

Quote:

Originally Posted by gallaherjesse44@gmail.com

all the ones i listed are between red all the way down and before you buy one you have to buy the one before it and i have had it for years to send every 2 hrs. so what it is doing is i he the 3 but between them some are missing and not allowing me to use the red one

If you open your Store and look for the Gifting machines you will see that the first one only cuts the time in half, so you can send gifts every 4 hours.

Then if you purchase the red gifting machines, you can send gifts every 3 hours.

The orange one, allows you to send gifts every 2 hours.

You have those 3 gifting machines in your storage so there is no problem with them.

The green, pink, yellow, purple and brown are not to cut times, they are used to increase your Gift box capacity.

You do not have any of them.

While you have your store open, hover your mouse on the gifting machines you say are missing, and see if they say Buy or Duplicate.

gallaherjesse44@gmail.com · #**993** Jul 16 2024, 08:45 PM

i have the orange but missing the one below it like missing 5 and they just disappeared. and you have to buy the ones before you go to next one so i believe missing the ones below the red and orange ones are not allowing me to use the 2 hr 9 orange gift machine ) because the others have disappeared

**Taz D** · #**994** Jul 16 2024, 08:55 PM

Quote:

Originally Posted by gallaherjesse44@gmail.com

i have the orange but missing the one below it like missing 5 and they just disappeared. and you have to buy the ones before you go to next one so i believe missing the ones below the red and orange ones are not allowing me to use the 2 hr 9 orange gift machine ) because the others have disappeared

Hi Gallaherjesse,
You don't own and according to your account data have never purchased any additional ones beyond the orange one. The orange one is the one that allows you to send gifts every 2 hours. The rest of them increase how many gifts you get for 1 gift in the pending gifts and increase the size of your gift box and have nothing to do with the sending of gifts. The first 3 gift machines you purchase are the ones that lower the amount of time between sending gifts.

What is the time it says in the Show Times tools for Resend Gifts?

Qivis · #**995** Jul 18 2024, 08:19 PM

A couple (as in married people) of my friends have not be receiving ANY of the gifts I have been sending them. And I also have been able to send gifts back to people who have sent me gifts when I have already have supposedly sent to everyone already. I have written to Julie and her husband to let them know that for some reason the gifts simply are not arriving in their gift boxes, but I cannot blame them from being upset that they have not been getting gifts from me for weeks. They already have tried clearing the FT memcache and I have the link bookmarked in my Edge browser because I use it a lot, but I wrote to ask if they received any of the 3 gifts I sent when the gift box tools allowed me to do so today. Not even 1 was received. And they can check because they do not have the thousands of buddies and neighbors they I and many other farmers do. Finding a particular name is easy for them.

**Taz D** · #**996** Jul 18 2024, 09:10 PM

Quote:

Originally Posted by Qivis

A couple (as in married people) of my friends have not be receiving ANY of the gifts I have been sending them. And I also have been able to send gifts back to people who have sent me gifts when I have already have supposedly sent to everyone already. I have written to Julie and her husband to let them know that for some reason the gifts simply are not arriving in their gift boxes, but I cannot blame them from being upset that they have not been getting gifts from me for weeks. They already have tried clearing the FT memcache and I have the link bookmarked in my Edge browser because I use it a lot, but I wrote to ask if they received any of the 3 gifts I sent when the gift box tools allowed me to do so today. Not even 1 was received. And they can check because they do not have the thousands of buddies and neighbors they I and many other farmers do. Finding a particular name is easy for them.

Hi Qivis,
We do not have any way to track individual gifts either sent or received. Are they not receiving any gifts in their Pending Gifts or are they only not getting yours in there?

Please have them contact Support to have them check on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Qivis · #**997** Jul 19 2024, 10:06 AM

Quote:

Originally Posted by Taz D

Hi Qivis,
We do not have any way to track individual gifts either sent or received. Are they not receiving any gifts in their Pending Gifts or are they only not getting yours in there?

Please have them contact Support to have them check on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

I just found out that selecting All Farmers when selecting who to send to is not in fact listing everyone. There were names listed when I went through the individual categories when they all should have been blank after I had clicked through them all. The couple I mentioned have me as their neighbors but I do not have them as mine.

This might be why they have not been getting anything.

**marymarcel** · #**998** Jul 19 2024, 10:13 AM

Quote:

Originally Posted by Qivis

I just found out that selecting All Farmers when selecting who to send to is not in fact listing everyone. There were names listed when I went through the individual categories when they all should have been blank after I had clicked through them all. The couple I mentioned have me as their neighbors but I do not have them as mine.

This might be why they have not been getting anything.

Hi Qivis

Remember that the options you last used to send gifts and trains is remembered when you try to send them again. This was an improvement in the last release for July, 2024

b) Remember the user selection dropdown state when sending gifts and train boosts

If they are not your neighbors, you can choose any of the other options at the top left of the screen when you select a gift to send.
Just be sure to send the gifts to those farmers before you choose another option to continue sending.

Qivis · #**999** Jul 19 2024, 05:37 PM

Quote:

Originally Posted by marymarcel

Hi Qivis

Remember that the options you last used to send gifts and trains is remembered when you try to send them again. This was an improvement in the last release for July, 2024

b) Remember the user selection dropdown state when sending gifts and train boosts

If they are not your neighbors, you can choose any of the other options at the top left of the screen when you select a gift to send.
Just be sure to send the gifts to those farmers before you choose another option to continue sending.

ALL FARMERS should BE ALL FARMERS. Not SOME farmers.

**Taz D** · #**1000** Jul 19 2024, 05:44 PM

Quote:

Originally Posted by Qivis

ALL FARMERS should BE ALL FARMERS. Not SOME farmers.

Hi Qivis,
All farmers are all of the farmers you have as a neighbor or a buddy. It does not include those who have you as a neighbor or buddy, but you do not have them as the same. If you want to send gifts to those who only have you on their lists then go to the Reverse Neighbor or Reverse Buddy list and send to them from there.

If you want to make a suggestion to change that then post it in the Suggestions section.