OFFICIAL Receiving-sending-exchanging Gifts

[marymarcel]

Originally Posted by ulovetammy

When people send me ingredients i post it is taking away from my gifts. Also again i'm not receiving gifts. PLEASE FIX THIS AGAIN!!!

Hi ulovetammy

I moved your post to the thread about Gifts.

When you receive the ingredients you posted, they show up in your Gift manager under your My Gifts tab.

The gifts sent to you, are showing up in the Gift manager under Pending Gifts tab till you accept them. Then they will show up under your My Gifts tab to be stored or used.

You have more information in the following link:
https://www.slashkey.com/forum/showt...70#post6542670

See if you can leave a gift in your gift box and do not store it. Let say a hen. Then see if other gifts are showing up.

Also I have checked here in the forum and there is not any other post from you asking to fix the gifts. Maybe you had contact support in the past?

[ulovetammy]

I need my gifting fixed this is getting ridiculous. This is the 3rd time it's happened lately. I spend to much money in this game to have to deal with this...

[marymarcel]

Originally Posted by ulovetammy

I need my gifting fixed this is getting ridiculous. This is the 3rd time it's happened lately. I spend to much money in this game to have to deal with this...

Did you read my response to your first post?

It is just above your last post:

https://www.slashkey.com/forum/showt...06#post6592606

[ulovetammy]

I know where the gifts are! I have been farming since 2008. when people are sending me gifts i wasn't receiving them. Now i'm not getting the people thats posting their farms... Having to post all problems here is terrible. i think

[marymarcel]

Originally Posted by ulovetammy

I know where the gifts are! I have been farming since 2008. when people are sending me gifts i wasn't receiving them. Now i'm not getting the people thats posting their farms... Having to post all problems here is terrible. i think

Hi ulovetammy

Your data is showing 2155 gifts pending by the time I checked. Are you seeing that in Pending tab in your Gift Manager?

Are you loading the game through a saved link in your computer?

If so, please do not use it and instead, click in the following link and type your credentials:
https://apps.slashkey.com/farmtown/login

If your problems are then fixed, then the saved link was corrupted.

If your problems continue, then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Farmgalpatti]

How do I use the gift lifeline in the regular quest to procure bay leaves for a quest

[Taz D]

Originally Posted by Farmgalpatti

How do I use the gift lifeline in the regular quest to procure bay leaves for a quest

Hi Farmgalpatti,
As it is not a gift in that section you would have to do an ingredient request for a product that uses bay leaves as an ingredient.

[kevat508]

Well i am still losing gifts after accepting them usually just one or two but today they all disappeared again it only happens about once a month but losing one or two can be daily. After leaving a gift in the gift box i thought that had cured it but it doesn't work. I put up with losing one or two but it is annoying and disheartening when they all disappear. I just thought i would leave you this update on the situation from when i last posted about it.

[Taz D]

Originally Posted by kevat508

Well i am still losing gifts after accepting them usually just one or two but today they all disappeared again it only happens about once a month but losing one or two can be daily. After leaving a gift in the gift box i thought that had cured it but it doesn't work. I put up with losing one or two but it is annoying and disheartening when they all disappear. I just thought i would leave you this update on the situation from when i last posted about it.

Hi Kevat,
I am sorry but we can not duplicate this. I can only suggest that you contact Support concerning this.

[kevat508]

Thanks Taz,
I guessed that would be the answer.