OFFICIAL Tools and Fuel

[littlesallysanctus]

I had purchased wanted to purchase a turbo loader at 50 dollars it came up as noted as duplicate so I got the turbo station..so the highlighted tool is not correct for purchase I should now have 1 each of turbo for loading purposes but now have 2 of one please correct the purchase

[marymarcel]

Originally Posted by littlesallysanctus

I had purchased wanted to purchase a turbo loader at 50 dollars it came up as noted as duplicate so I got the turbo station..so the highlighted tool is not correct for purchase I should now have 1 each of turbo for loading purposes but now have 2 of one please correct the purchase

Hi littlesallysanctus

The only purchase showing in your data is for the Turbo Drive Thru System.

There are not duplicate purchases for tools.

If you are talking about a different set of farms, then please provide the User Id number for those farms so we can check.
Thanks

[marymarcel]

Originally Posted by rodkay1@bigpond.com

I checked and she does make sure it is saved on the check mark. But will try again..tried and saved flashes but it doesn't move. One final question...would unplowing them help? Or is there another way to save without the green check mark...by the keyboard?

Hi rodkay

Taz is not available at this moment.

Please tell your friend to run memcache, link below. A new window will open with a short list of unsettings. Close that window and her farms in all tabs it is open.
Then close the game. Load the game again and try to change farms. She has to click in the green check mark to save changes.

https://apps.slashkey.com/farmtown/p...lear_memcached

I just moved some farms around without problems.

[littlesallysanctus]

I only have one set of farms and every time I sign in someone else's farms pop up first.
The tooks are both showing up in my toolbox but one is not working. This was purchased with farmcash the day before yesterday 6-16. Also my email is being ignored responses are not showing up in my email...only old outdated ones from last year are showing up as current

[marymarcel]

Originally Posted by littlesallysanctus

I only have one set of farms and every time I sign in someone else's farms pop up first.
The tooks are both showing up in my toolbox but one is not working. This was purchased with farmcash the day before yesterday 6-16. Also my email is being ignored responses are not showing up in my email...only old outdated ones from last year are showing up as current

Hi littlesallysanctus

I will respond for each of your problems:

1. Loading other farms when signing: If you are using a saved link in your browser, please do not do that.
Instead, use this link: https://apps.slashkey.com/farmtown/login

If you can load your farm, then that means the saved link is corrupted and you have to delete it.


2. Tools purchased: The only purchase for tools on June 16, 2024 is for a Turbo Drive Thru System.
It doesnt show up in your tool box as you have to send it to storage and use it when you click in Start all at the top of your Facility Manager.

You can see what you purchased with farm cash by clicking in Account tab above the game screen and then in Farm Cash Activity Log button.

The Turbo Drive Thru System allows you to start production in the following factories:

Bakery
BBQ Restaurant
Boba Tea Shop
Breakfast restaurant
Coffee and Tea Shop
Deli
Donut Shop
Fish and Chips
French Creperie
Gluten Free Snack Shack
Hamburger restaurant
Healthy Juice Stand
House of Pancakes
Pizza restaurant
Sandwich restaurant
Taco restaurant
Turbo Bakery

If you wish you can contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

3. Not receiving emails notifications from the forum in your email address: Sometimes this happens, but if you see that you didnt receive a response in 24 hs. then please come back to the forum and search for your post and the possible responses.

Also, as you are having problems receiving email notifications, we will let Support know as they also respond to you by email.

[Debbie55]

please refund me for the tranplanter. It's in my storage. too hard for me to use
Thank you

[Taz D]

Originally Posted by Debbie55

please refund me for the tranplanter. It's in my storage. too hard for me to use
Thank you

Hi Debbie55,
I moved your post to the Help & Support thread about tools. I am sorry but we can not do refunds through the forums. You will need to contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366


EDIT: I just checked and you did not buy a transplanter. You bought the replanter tool which only works with the combines for /plowingharvesting/planting. You only have one of those. You have to click to pick up that and then choose replant at the top of the seed list. It will only work when you are harvesting the crop too so it knows what crop to replant. This tool does not work with the transplanters.

[rockcandymountain]

When I go to my facility manager and scroll down to oil refineries it says Pending 2400.

When I open the refinery and go to the whats pending tab it says 1020, which is half.

Then it will say next 17 in 4 hrs.

Why is the whats pending tab only half of the 2040 and why are only 17 units going to be produced in the next 4 hrs.

I have been struggling for a long time to store up on fuel and it wasn't always a problem. I am not sure what changed

Farm ID 112194263824229

[Taz D]

Originally Posted by rockcandymountain

When I go to my facility manager and scroll down to oil refineries it says Pending 2400.

When I open the refinery and go to the whats pending tab it says 1020, which is half.

Then it will say next 17 in 4 hrs.

Why is the whats pending tab only half of the 2040 and why are only 17 units going to be produced in the next 4 hrs.

I have been struggling for a long time to store up on fuel and it wasn't always a problem. I am not sure what changed

Farm ID 112194263824229

Hi Rockcandymountain,
I moved your post to the thread about tools and fuel.
What you are seeing when you look in the facility manager is the pending for all products you are making in the oil refinery. The oil refinery can make up to 5 different products. When you open the oil refinery and look at the fuel tanks only then you see the pending fuel tanks only.
The fuel tanks are made in batches of 17. It is only telling you what is being produce at that time (1 batch of 17) and how long before they are ready. Nothing has changed except that we get more fuel tanks now per batch than we used to get in the past. I am not sure exactly at what point it was increased but it has been increased.

[rockcandymountain]

Thanks Taz!