OFFICIAL Tools and Fuel

[p618cg]

When I was refueling I hit the wrong button and all of my new fuel disappeared. Is there any way to get it back?

[Taz D]

Originally Posted by p618cg

When I was refueling I hit the wrong button and all of my new fuel disappeared. Is there any way to get it back?

Hi p618cg,
I just checked your data and you did refuel this morning at 8:47 eastern time. There isn't any wrong button on the refueling that would make your fuel disappear. Either you click the Refuel button or you click the Red X to close the pop up and don't refuel.

[p618cg]

Thanks, Taz. I must have clicked the red X, the fuel I was trying to load disappeared. I guess there's no way to get it back?

[marymarcel]

Originally Posted by p618cg

Thanks, Taz. I must have clicked the red X, the fuel I was trying to load disappeared. I guess there's no way to get it back?

Hi p618cg

Taz is not available at this time.

As he told you, you indeed refuelled yesterday and you refuelled again today July 15th, at 02:45 eastern time.

Fuel tanks you have in your storage and/or in your gift box are used when you refuel.

[p618cg]

Ok, thanks.

[jsigler25 @yahoo.com]

What is the problem with not being able to post my oil pump and refinery for people to work?

[Taz D]

Originally Posted by jsigler25 @yahoo.com

What is the problem with not being able to post my oil pump and refinery for people to work?

Hi Jsigler,
I moved your post to the thread about fuel.

The oil pumps are non-workable facilities. You can not post from those. Any facility that requires you to pay coins to start products is not workable by neighbors.
The refinery you should be able to post from as long as you have production pending in it.

[godsland93]

I'm unable to start all on my new oil refinery. Also on my prior ones owned and the turbo oil refinery when I click start all it will not load to 100%. Please help me with this matter

[marymarcel]

Originally Posted by godsland93

I'm unable to start all on my new oil refinery. Also on my prior ones owned and the turbo oil refinery when I click start all it will not load to 100%. Please help me with this matter

Hi godsland

I moved your post to the thread about Tools and Fuel.

You have 4 Oil Refineries and 1 Turbo Oil Refinery.

To load them all to 100% you need 1,500 crude oil barrels from your Oil pumps.
You only have 2 crude oil barrels stored at this moment.

You have 47 farms but only 35 Oil pumps, so you can add more of them and/or you can purchase the Offshore oil rig which costs farm cash but produce 3 more times than an Oil pump.

Also, remember that the Oil pumps and the Offshore oil rig are not workable facilities so you have to wait the exact time to collect the crude oil barrels to use in your Oil Refineries.
Remember to store the crude oil barrels from your Oil pumps before trying to fill your refineries.

[jsigler25 @yahoo.com]

I have oil pumps and the loader but am not able to get crude oil for fuel plant and can't figure this out because it worked fine until 4 days ago.