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  #121  
Old Apr 25 2023, 08:19 AM
Denise Dianna's Avatar
Denise Dianna Denise Dianna is offline
 
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Originally Posted by marymarcel View Post
Hi Denise

I moved your post to the thread about Storage.

If you are asking for how many items you can have in each farm, then no, there is no way to look for it.
Each farm has a limit about how much data it can hold and that is also related to many other factors.
okay, thanks.
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  #122  
Old Apr 30 2023, 09:21 AM
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BethFB BethFB is offline
 
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Question Copper and Iron Ore in mines vanishing.

In the game on Facebook, I have around 30k in Copper and around 56k in Iron Ore, but when I switch over to the game on Slashkey, I have zero Copper and Iron Ore.
So is the game on slashkey behind the times or is it a glitch as I would refresh the game on slashkey, I would check it to find that I have all of my Copper and Iron Ore in my storage and then a few minutes to a few hours later, all of it is gone again.
Is it a glitch on slashkey?

Thanks.
Beth
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  #123  
Old Apr 30 2023, 10:15 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by BethFB View Post
In the game on Facebook, I have around 30k in Copper and around 56k in Iron Ore, but when I switch over to the game on Slashkey, I have zero Copper and Iron Ore.
So is the game on slashkey behind the times or is it a glitch as I would refresh the game on slashkey, I would check it to find that I have all of my Copper and Iron Ore in my storage and then a few minutes to a few hours later, all of it is gone again.
Is it a glitch on slashkey?

Thanks.
Beth
Hi Beth,
I moved your post to the thread about storage. According to your data you have 9601 copper and 71180 iron. The data is the same in both versions. The only difference between the versions is where you enter the game, so shouldn't show different. If you had both open at the same time then there could be a difference due to them not updating at the same time.
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Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #124  
Old Apr 30 2023, 11:03 AM
vonalm vonalm is offline
 
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i'm sorry but i don't know where to post this....
i always check what ingredients i'm missing by going to the facility manager, and i usually have at least 6 months worth of products.
today i went in, like every Sunday, and sold "non ingredients for me". seeing that i had an abundance of bank product, i select those and sold twice "half of selected"
now it's showing that my 6 month "planner" is missing 100s of thousand of product.
can you tell me what i did?
thank you
devastated in Atlanta
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  #125  
Old Apr 30 2023, 11:12 AM
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Quote:
Originally Posted by vonalm View Post
i'm sorry but i don't know where to post this....
i always check what ingredients i'm missing by going to the facility manager, and i usually have at least 6 months worth of products.
today i went in, like every Sunday, and sold "non ingredients for me". seeing that i had an abundance of bank product, i select those and sold twice "half of selected"
now it's showing that my 6 month "planner" is missing 100s of thousand of product.
can you tell me what i did?
thank you
devastated in Atlanta
Hi Vonalm,
I moved your post to the Help & Support thread about storage as this has nothing to do with the current release.
We don't have any way to check the difference in the individual items in your storage. The only thing I can think of would be if you had more than just the bank items checked in the list so would sell more than you were trying to sell.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #126  
Old Apr 30 2023, 11:16 AM
vonalm vonalm is offline
 
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thanks Taz for your time and patience with me.
is there a way to uncheck all checked items at one time, or do i have to go through the whole list?
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  #127  
Old Apr 30 2023, 11:17 AM
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Taz D Taz D is offline
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Originally Posted by vonalm View Post
thanks Taz for your time and patience with me.
is there a way to uncheck all checked items at one time, or do i have to go through the whole list?
Hi Vonalm,
Unfortunately no there isn't currently a way to do that.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #128  
Old Apr 30 2023, 11:21 AM
vonalm vonalm is offline
 
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thank you, Taz
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  #129  
Old May 01 2023, 09:36 PM
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BethFB BethFB is offline
 
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Quote:
Originally Posted by Taz D View Post
Hi Beth,
I moved your post to the thread about storage. According to your data you have 9601 copper and 71180 iron. The data is the same in both versions. The only difference between the versions is where you enter the game, so shouldn't show different. If you had both open at the same time then there could be a difference due to them not updating at the same time.
The two photos are from ten minutes ago.
I have plenty of copper ore as you can see, but the game is saying differently.
Might be a bug as this is on the facebook and if I go here, it is telling me that I have none.
Might be a bug. I do plan on using the memchache to see if that brings back the copper ore to what it shows on the FB side of the game.

Beth
Attached Images
File Type: jpg lack of copper ore.jpg (20.1 KB, 4 views)
File Type: jpg amount of copper oew.jpg (13.5 KB, 5 views)
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  #130  
Old May 01 2023, 09:52 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Taz D View Post
Hi MammaKanode,
If they are ingredients for a facility you own then you do not want those boxes checked to sell them all the time. Set your selection to Non-ingredients (for me) and then you can check the ones you want to sell and those will stay checked. That way you can go in to market, set selector to the Non-ingredients (for me) and sell selected.
Hi Beth,
Please report this to Support as I don't know why this is happening.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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can not move from storage, storage, storage capacity, storage items, storage limit, storage limits, storage sheds


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