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  #1301  
Old Mar 23 2025, 01:24 PM
penguin66 penguin66 is offline
 
Join Date: Apr 26 2009
Posts: 52
Default Possible problem found

I posted last month about having a problem with harvested crops not being added to storage. This problem happened again today on my farms. I was harvesting crops and noted that the zucchini I had harvested was not being added to my storage. I checked the amount in storage before harvesting, and checked the amount in storage after harvesting and refreshing my farms. The amount in storage didn't change. Everything was working fine yesterday, and the only difference I know of is that I activated the "feature" on FP2 that allowed crops to grow at 3X the normal rate rather than 2X the normal rate after irrigation. I have already sent in a ticket to support, but if someone else is having this issue, that might be the cause.

Quote:
Originally Posted by penguin66 View Post
One of my daily tasks for farm pass 1 was to
harvest 29 spinach. Every day, I plant 25 individual fields of my most commonly used items so I can harvest them for farm pass if needed. I harvested my spinach this morning and, because is was a 5x5 plot, my farm pass should have shown that I harvested 25 spinach. I didn't pay much attention to what it showed that I had harvested because I knew that I didn't harvest 29, but that I should get that when I harvested crops on the farm I work as a super neighbor. I harvested all their spinach and should have harvested well over 29 spinach. Instead, it showed that I harvested 9 spinach.

Something else that seems to happen quite frequently when I work as a super neighbor on my friends farms is that sometime while I am harvesting, the crops stop going into storage for the neighbor. Just a few minutes ago, I harvested over 10,000 scallion plants and the amount that was stored for my friend did not change at all. I cleaned the memcache, closed the browser, and checked again. There were still no scallions added to their storage. My neighbor and I are both getting frustrated with this. What can be done to fix this because I have heard more than one person mentioning that this is a problem.
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  #1302  
Old Mar 23 2025, 01:35 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,622
Default

Quote:
Originally Posted by penguin66 View Post
I posted last month about having a problem with harvested crops not being added to storage. This problem happened again today on my farms. I was harvesting crops and noted that the zucchini I had harvested was not being added to my storage. I checked the amount in storage before harvesting, and checked the amount in storage after harvesting and refreshing my farms. The amount in storage didn't change. Everything was working fine yesterday, and the only difference I know of is that I activated the "feature" on FP2 that allowed crops to grow at 3X the normal rate rather than 2X the normal rate after irrigation. I have already sent in a ticket to support, but if someone else is having this issue, that might be the cause.
Hi Penguin,
That problem of the crops reverting from 3x to 2x growth time has been fixed. It woulds not be an issue with crops not being stored because they would not even be able to be harvested as they would not be ready if that was the case. So that is not your issue with crops appearing to not go into storage.
As you have already sent this to Support then they will work with you on it.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1303  
Old Mar 29 2025, 03:35 AM
katzyin katzyin is offline
 
Join Date: Mar 05 2009
Posts: 31
Default

My goal is to chop pine trees. It registered 16 but I have chopped far more than that. I have reloaded and chopped more but still not moving from 16.
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  #1304  
Old Mar 29 2025, 07:58 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,878
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Quote:
Originally Posted by katzyin View Post
My goal is to chop pine trees. It registered 16 but I have chopped far more than that. I have reloaded and chopped more but still not moving from 16.
Hi katzyin

Please run memcache, you have the link below the game screen. You will see a list of unsetting, close that and restart your farms.

Then go to your farm 9 where you have a few pine trees ready to chop and using the axe, chop one of them and see if it gets registered.
If so, then continue chopping till you complete your goal.
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  #1305  
Old Mar 30 2025, 04:28 PM
petals petals is offline
 
Join Date: May 30 2009
Location: Missouri USA
Posts: 77
Default Fish

I have both Farm Passes completed and have 100% chance of extra fish. Just realized, I'm not getting the fish.
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  #1306  
Old Mar 30 2025, 04:57 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by petals View Post
I have both Farm Passes completed and have 100% chance of extra fish. Just realized, I'm not getting the fish.
Hi Petals,
I moved your post to the thread about the farm pass as this has nothing to do with gifting.

The farm pass priveleges about the fish states that you get those when you hire or get hired. This does not work if you harvest your own fish or have a super neighbor fish them for you.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1307  
Old Mar 30 2025, 08:20 PM
petals petals is offline
 
Join Date: May 30 2009
Location: Missouri USA
Posts: 77
Default Farm pass

I don't have a super neighbor and always hire my fishing done. I noticed it when I was hired by a non-neighbor or buddy and fished 40 farms of layered fishing. I usually have to go to the market and sell fish after doing such a big job, but I hardly gained any fish.
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  #1308  
Old Mar 30 2025, 08:33 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,622
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Quote:
Originally Posted by petals View Post
I don't have a super neighbor and always hire my fishing done. I noticed it when I was hired by a non-neighbor or buddy and fished 40 farms of layered fishing. I usually have to go to the market and sell fish after doing such a big job, but I hardly gained any fish.
Hi Petals,
You would normally only get 50% of the fish for hire so add 100% of it you would get 100% of the fish you harvested.If you already had a high amount of fish then those would drop back to no more than 200 million. I do see a few that are 160 million, but I didn't look through all of them.
We do not have data to show how much of each you had before or how much you got from the hire.


If you wish you may contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #1309  
Old Apr 01 2025, 02:22 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 622
Thumbs down Ink and Pigments Factory

So I'm trying to do the "load 25 headband in a facility" quest. I've been trying all day to produce the blue ink required and it keeps telling me I can only have so many "pending". I've waited at least a couple hours before posting this. What gives?


ETA: Also doing the same thing for my kraft tubes quest.
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  #1310  
Old Apr 01 2025, 02:30 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,878
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Quote:
Originally Posted by LisaScobee View Post
So I'm trying to do the "load 25 headband in a facility" quest. I've been trying all day to produce the blue ink required and it keeps telling me I can only have so many "pending". I've waited at least a couple hours before posting this. What gives?


ETA: Also doing the same thing for my kraft tubes quest.
Hi Lisa

I moved your post to the thread about Farm Pass

That is due the privilage for increasing capacity by 10% for facilities producing common ingredients is active.

The Ink and Pigments factory is one of those factories so it will take more time to let you start a batch.

It would help if you post your facilities and your friends work them.
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farm, farm pass, farmtown flash enabler, feeders not working., free tools, ingredient packs, pass, tools, tools missing


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