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  #201  
Old May 03 2023, 01:57 PM
Taz D's Avatar
Taz D Taz D is offline
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Raul released the following information:


Post Release Updates - May 3rd, 1:00PM

- Bugfix: At 8:50AM today we introduced a new bug with a similar consequence to the bug introduced 6 days ago, a significant % of users lost most of their preferences in the game, a fix was released about an hour ago.

This is all related to the updates that must be completed before we are able to expand the neighbour and buddy capacity.

We are sorry for the inconvenience.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #202  
Old May 03 2023, 02:26 PM
Qivis Qivis is offline
 
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Some of us are unable to have our Super Neighbors plant too. The preferred crop list comes up and the seed list is blank. And yes, I tried clearing the memcache already for the previously mentioned bug.
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  #203  
Old May 03 2023, 02:37 PM
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Farmer_Susan Farmer_Susan is offline
 
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Location: Atlanta, GA
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Quote:
Originally Posted by Taz D View Post
Raul released the following information:


Post Release Updates - May 3rd, 1:00PM

- Bugfix: At 8:50AM today we introduced a new bug with a similar consequence to the bug introduced 6 days ago, a significant % of users lost most of their preferences in the game, a fix was released about an hour ago.

This is all related to the updates that must be completed before we are able to expand the neighbour and buddy capacity.

We are sorry for the inconvenience.
Thanks, Taz. I didn't have to do this the first time, so could use some help. Can you post the link on how to do the shortcut panel? I managed to add one tool back but I can't remember how to delete the ones I don't want or how to rearrange. Thanks!
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  #204  
Old May 03 2023, 02:40 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by Farmer_Susan View Post
Thanks, Taz. I didn't have to do this the first time, so could use some help. Can you post the link on how to do the shortcut panel? I managed to add one tool back but I can't remember how to delete the ones I don't want or how to rearrange. Thanks!
Hi Susan

Shortcuts are explained in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthr...90#post6303490
  #205  
Old May 03 2023, 02:49 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by Qivis View Post
Some of us are unable to have our Super Neighbors plant too. The preferred crop list comes up and the seed list is blank. And yes, I tried clearing the memcache already for the previously mentioned bug.
Hi Qivis

You mean the list of crops when you click in "Any" ?

If memcache has not worked for you, then clear your browser cache and also check if your browser and OS are up to date.

Last edited by marymarcel; May 03 2023 at 03:11 PM.
  #206  
Old May 03 2023, 05:44 PM
Qivis Qivis is offline
 
Join Date: May 14 2012
Posts: 735
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Quote:
Originally Posted by marymarcel View Post
Hi Qivis

You mean the list of crops when you click in "Any" ?

If memcache has not worked for you, then clear your browser cache and also check if your browser and OS are up to date.
No. I meant that one of my Super Neighbors messaged me that she suddenly was getting no seeds from which to choose. She lives in Madrid (the one in Spain and not the one here we call MADrid) and is therefore a few hours ahead of me in New York. I double checked with another account and he too got a completely blank list of seeds even though I still had all but my the third farm earmarked for Any. (Only fish on farm 3.)

As it happens the solution was the clear the memory cache, reopen the game and select a random crop for every farm in the Super Neighbor Manager, clear the cache again, and then set them all to Any again.

Still beets the original computer bug. That was a beetle keeping a fan from running! That's where the term came from.
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  #207  
Old May 04 2023, 10:56 AM
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marymarcel marymarcel is offline
 
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Hi Farmers

From Raul notes:

Post Release Updates - May 4th, 10:50AM

- Released 6 new Mothers Day items, 2 as gifts, 2 at the top of the Mothers Day category in the Store, and 2 at the bottom.
  #208  
Old May 04 2023, 11:44 AM
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Denise Dianna Denise Dianna is offline
 
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Location: Marquez, TX
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The shortcuts are resetting to the defaults AGAIN!
  #209  
Old May 04 2023, 11:55 AM
Taz D's Avatar
Taz D Taz D is offline
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Quote:
Originally Posted by DeniseDJ View Post
The shortcuts are resetting to the defaults AGAIN!
Hi DeniseDJ,
That was fixed yesterday. Did you reset them yesterday and they are back to default today? Try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen, try setting them again, then reload again and see if they stay to what you have them set.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached


For clearing from Facebook:
https://apps.facebook.com/farmtown/p...lear_memcached
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #210  
Old May 04 2023, 01:31 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
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Raul has added the following:


Post Release Updates - May 4th, 12:30PM

- If you keep your browser open or you have enabled the 'Continue where you left off' option in your browser, you will remain logged in to the website for up to a week, so when you reload the game during this period you won't have to enter email and password. If you use the Farmtown website in a public computer, just remember to click the Logout button at the top right when you are done playing.

- Hide duplicated facility posts in 'My Request' tab 'Facility Wall Requests' section.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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