Game Migration Updates

[Farmer_Susan]

A neighbor of mine posted this on FB. I sent her the link to the Forum and suggested she post here, but she said the same thing happens when she tries to get to the Forum - evidently everything is freezing because she keeps getting the WEB GL is disabled message. Another person (not someone I know) replied to her FB post and said the same thing is happening to them. I suggested rebooting and trying to come JUST to the forum so she could post, but she said she still gets that message. So I offered to try to help. (Btw, I forgot to suggest she clear her memcache, so maybe that's all she needs to do.) Anyway, here's what my neighbor posted on FB - appreciate any help you can offer her:

<< Help, constant problem with FarmTown. I am a long time farmer and with the upgrade I get a message that farm town will not load because WEB GL is disabled.
I think I enabled it, If I delete cookies, it will work briefly, . then I get a message that embeded l 1 @ SLASHKEY does not support WebGL.
I don't wan t to stop playing FT, but 2+ weeks of frustration is not suppling the relaxation I need in my daily routine
NEEDD HELP

[Taz D]

Originally Posted by Farmer_Susan

A neighbor of mine posted this on FB. I sent her the link to the Forum and suggested she post here, but she said the same thing happens when she tries to get to the Forum - evidently everything is freezing because she keeps getting the WEB GL is disabled message. Another person (not someone I know) replied to her FB post and said the same thing is happening to them. I suggested rebooting and trying to come JUST to the forum so she could post, but she said she still gets that message. So I offered to try to help. (Btw, I forgot to suggest she clear her memcache, so maybe that's all she needs to do.) Anyway, here's what my neighbor posted on FB - appreciate any help you can offer her:

<< Help, constant problem with FarmTown. I am a long time farmer and with the upgrade I get a message that farm town will not load because WEB GL is disabled.
I think I enabled it, If I delete cookies, it will work briefly, . then I get a message that embeded l 1 @ SLASHKEY does not support WebGL.
I don't wan t to stop playing FT, but 2+ weeks of frustration is not suppling the relaxation I need in my daily routine
NEEDD HELP

Hi Susan,
The forum does not use the WebGL, so not sure why they are not able to get into the forums. Give them the following link and tell them to not try to open their farms before going to this link:
http://www.slashkey.com/forum/


They need to post in the thread in the following link:
http://www.slashkey.com/forum/showthread.php?t=650270

[Farmer_Susan]

That's what I was thinking, too, Taz. I was surprised when she said she got that error trying to access the Forum. Nothing has changed here. I'll relay the info.

[bruhelmboldt]

My shortcut editor won't leave the purple irrigation tool in the fourth space permanently. It may stay for a while but after a few farms, the tool disappears, and I have to place it in the space again. No big deal, but a little irritating.

[Taz D]

Originally Posted by bruhelmboldt

My shortcut editor won't leave the purple irrigation tool in the fourth space permanently. It may stay for a while but after a few farms, the tool disappears, and I have to place it in the space again. No big deal, but a little irritating.

Hi bruhelmboldt,
Exactly which space are you talking about? Are you sure you are not trying to put it a place that is occupied by a permanent item like the green man?
Have you tried to put it in a different location to see if it will stay?

[bruhelmboldt]

The fourth space - the one immediately before the green man.

[Alexm2012]

keep getting disconnected won't stay online tried 3 browsers

[marymarcel]

Originally Posted by Alexm2012

keep getting disconnected won't stay online tried 3 browsers

Hi Alexm

We have sent an email to the developers.

[bruhelmboldt]

I am also unable to connect now.

[marymarcel]

Originally Posted by bruhelmboldt

I am also unable to connect now.

Hi bruhelmboldt

This issue is affecting all of us. Please be patient while the developers work on this.

You can click the red X in the message and continue working your own farms off line.