OFFICIAL Freight Trains

[Karin Venables]

"10216723551458412" does not resolve to a valid user ID
message after requesting boosts on my train

[Tiger]

Hi Everyone,

We are aware that some are having issues with the friends lists when sending gifts, returning gifts, sending train boosts and neighbour requests.

This has been sent off to the developers to look into.

The Announcement in the forum will be updated with information as we get it.
Here's the link:
http://r1.slashkey.com/forum/announcement.php?f=1

In the meantime please make sure that you have kept up with computer and browser updates as usual.

The number showing in the Error picture below can be a different number.

.

[amanda1955]

boosting trains have been fine up till now but now just shows an error message I have 5 1st 3 were ok last 2 not just tried again and it worked

[Tiger]

Originally Posted by amanda1955

boosting trains have been fine up till now but now just shows an error message I have 5 1st 3 were ok last 2 not just tried again and it worked

Hi amanda1955,

If when you send a train boost you see an error that lists a number that says it does not resolve to a valid user id, let us know what number you are seeing and please make sure that you type the number correctly. There is an example of that error message in the announcement in the forum which will be updated as we get information:
http://r1.slashkey.com/forum/announcement.php?f=1

If you are not seeing that error message, please describe the message you are seeing.

[SirMatthew KC]

Question about having a SN visiting a neighbor and clicking on the boosts for that neighbor. Do BOTH the SN and the neighbor they're visiting get the products? Or is it just the one who actually clicks on the boost? I couldn't find a direct answer in the guide. Thanks!

[marymarcel]

Originally Posted by SirMatthew KC

Question about having a SN visiting a neighbor and clicking on the boosts for that neighbor. Do BOTH the SN and the neighbor they're visiting get the products? Or is it just the one who actually clicks on the boost? I couldn't find a direct answer in the guide. Thanks!

Hi SirMatthew

There is no reward for dispatching and unloading your Super Neighbours trains, however, if that Super Neighbour has received train boost requests from his/her neighbours, and you are the one to boost those trains, then the product rewards from the boosting goes to you instead of your Super Neighbour.

You have the information in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthr...26#post6024726

[SirMatthew KC]

Originally Posted by marymarcel

Hi SirMatthew

There is no reward for dispatching and unloading your Super Neighbours trains, however, if that Super Neighbour has received train boost requests from his/her neighbours, and you are the one to boost those trains, then the product rewards from the boosting goes to you instead of your Super Neighbour.

You have the information in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthr...26#post6024726

Thanks for the information.

[marymarcel]

Originally Posted by SirMatthew KC

Thanks for the information.

You are welcome SirMatthew

[nettie1212]

"10159460886059648" does not resolve to a valid user ID The usual problem I was able to send one train off but not my second one

[em5148]

I can only request a boost for two trains per day since yesterday.