Official Top Post Thread Land Upgrades - Page 4

Gramma Joy · #31 Jul 09 2021, 01:49 PM

Help I bought farm #18 and it has never been usable.. 1718182365
How do I get it to work?? it shows that it is 0 x 0 in size..

**Tiger** · #32 Jul 09 2021, 01:58 PM

Quote:

Originally Posted by Gramma Joy

Help I bought farm #18 and it has never been usable.. 1718182365
How do I get it to work?? it shows that it is 0 x 0 in size..

Hi Gramma Joy,

I have moved your post to the thread about Land Upgrades.

Please try clearing your FT memcache. To run memcache Click Here. A window will open with a list of "unsetting", which is the memcache being cleared. Close that window and FT if you have it open in another browser window. Then please reload and see if that helped at all.

If it did not you will need to contact Support about this. To contact them please click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies.

Paradise Farms 1 · #33 Jul 11 2021, 10:55 AM

Is there anything I can do to get rid of it???

**Taz D** · #34 Jul 11 2021, 10:59 AM

Quote:

Originally Posted by Paradise Farms 1

Is there anything I can do to get rid of it???

Hi Paradise Farms,
I moved your post to the subject thread about land upgrades.
I am sorry, but there isn't any way to remove any land upgrades bought.

Grannyto6 · #35 Jul 19 2021, 11:51 AM

I was upgrading some farms to 48 and 50. All of a sudden I look and see I have 33 farms now. I only want 32 at this time. Is there anyway you can delete farm 33 and refund me my $50? I still have 10 farms to expand and need that money for that purpose.
Thank you
Cindy

**Taz D** · #36 Jul 19 2021, 11:56 AM

Quote:

Originally Posted by Grannyto6

I was upgrading some farms to 48 and 50. All of a sudden I look and see I have 33 farms now. I only want 32 at this time. Is there anyway you can delete farm 33 and refund me my $50? I still have 10 farms to expand and need that money for that purpose.
Thank you
Cindy

Hi Cindy,
I moved your post to the subject thread about land upgrades.
I am sorry, but there isn't any way for us to remove any land purchases or refund the farm cash for those.

mo54862 · #37 Aug 15 2021, 12:25 PM

I just bought land expansion for my Farm10 from 26x26 to 28x28 .. it said it did and took coins but it didn't .. I tried again ... it said it did again but it didn't .. it did however take approx. 10,000,000,000 coins from my bank of coin or so it shows. How do I get the expansions I payed for ?

**Taz D** · #38 Aug 15 2021, 12:31 PM

Quote:

Originally Posted by mo54862

I just bought land expansion for my Farm10 from 26x26 to 28x28 .. it said it did and took coins but it didn't .. I tried again ... it said it did again but it didn't .. it did however take approx. 10,000,000,000 coins from my bank of coin or so it shows. How do I get the expansions I payed for ?

Hi Mo,
I have moved your post to the subject thread about land upgrades.
In the future if the land upgrade does not work please do not continue trying as that just compounds the problem.
You will need to contact Support concerning this as we do not have a way of fixing it or refunding your coins through the forums.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

mo54862 · #39 Aug 15 2021, 12:58 PM

Thank you Taz ... it hit me after I posted to you that I should clear mem and browser and reboot to reload the game. Sorry I jumped the gun. My upgrade showed up. I'm not sure what it cost as the coins are still gone but that too was my mistake as I tried more than once using my fingers without using my head.

**Taz D** · #40 Aug 15 2021, 01:01 PM

Quote:

Originally Posted by mo54862

Thank you Taz ... it hit me after I posted to you that I should clear mem and browser and reboot to reload the game. Sorry I jumped the gun. My upgrade showed up. I'm not sure what it cost as the coins are still gone but that too was my mistake as I tried more than once using my fingers without using my head.

Hi Mo,
It is recorded in your data that you tried 3 times, so contact support and they can refu7nd the coins for the extra trys.