OFFICIAL Storage on the farm

[vonalm]

i've sold all my non ingredients for me as well as all my export products.
then i went to my storage and i had 49%.... that when i "zipped" and now my storage is at 55%
shouldn't the "zip" have lowered my storage capacity? this is the 2nd time i've noticed this.

thanks for your help and patience

[marymarcel]

Originally Posted by vonalm

i've sold all my non ingredients for me as well as all my export products.
then i went to my storage and i had 49%.... that when i "zipped" and now my storage is at 55%
shouldn't the "zip" have lowered my storage capacity? this is the 2nd time i've noticed this.

thanks for your help and patience

Hi vonalm

I moved your post to the thread about Storage in Help & Support.

You are right about the Zip should lowered your storage capacity. Are you completely sure that after selling your non ingredients and export products your storage showed 49% and not 59% ?

There is no way for us to check that, we can only see the % you have at this time.

Next time you do this, please reload the game after selling the non ingredients and export products and take note of the % showing. Then use the Zip button.

If you get the same problem, then please contact Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response, then please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[vonalm]

thank you for your help, marymarcel. <3
i'm make sure to do that and also take a screenshot when i'll do it next sunday.

i appreciate you and the team

[marymarcel]

Originally Posted by vonalm

thank you for your help, marymarcel. <3
i'm make sure to do that and also take a screenshot when i'll do it next sunday.

i appreciate you and the team

You are very welcome vonalm

[Sqrl]

I had a large tree chop and fishing job and afterwards went to the trade market to sell off non-ingredients for me and a lot of the fish and logs.

Then I went to a neighbour's farm and did a little harvesting which meant I had some macadamia nuts in the non-ingredients for me but nothing else. As I had storage open, I ran the zip.

To my surprise, 481k anchovies and 462k octopuses appeared in my non-ingredients for me. Does this mean that the game didn't recognise anchovies (large) and octopuses (large) as not being ingredients I could use? Odd.

[marymarcel]

Originally Posted by Sqrl

I had a large tree chop and fishing job and afterwards went to the trade market to sell off non-ingredients for me and a lot of the fish and logs.

Then I went to a neighbour's farm and did a little harvesting which meant I had some macadamia nuts in the non-ingredients for me but nothing else. As I had storage open, I ran the zip.

To my surprise, 481k anchovies and 462k octopuses appeared in my non-ingredients for me. Does this mean that the game didn't recognise anchovies (large) and octopuses (large) as not being ingredients I could use? Odd.

Hi Sqrl

If you have factories which use the anchovies and octopuses then they are not considered as non ingredients (for me).

If you dont have any factory using them, then they should have been sold if you used the Non Ingredients (form me) ALL,if you used Selected, then maybe they didnt have the tick.

Also it could be that data was not updated correctly by that time.

Just let us know if this happens again.

[Sqrl]

Will do. AFAIK I have nothing that uses them. I did use All iirc.

[cjoftx_03]

I have a refinery stuck in storage, will not let me set it on another farm, any clue to fix this one , thanks, happy farming !!!

[Taz D]

Originally Posted by cjoftx_03

I have a refinery stuck in storage, will not let me set it on another farm, any clue to fix this one , thanks, happy farming !!!

Hi cjoftx,
I moved your post to the thread about storage.
Be sure you have a clear space on the farm you want to set the refinery down on that is larger than the facility. You can not set it down on top of other things from storage.
If you are using the purple hand to set it down you still need a clear spot the size of a pine tree to place it in.

[LadyGFin]

The CROPS my workers harvest are not going to my STORAGE. What should I do/ who can help me?