OFFICIAL Cargo Ships

[farmerKBW]

This has been happening lately with every ship.

When I am at work on my own farm, and I start to prepare a ship, I am not always getting the notifications that my containers are done.
Sometimes I'm getting them, but often, I'm not.

I understand that, if I leave my farm, like to work for a SuperNeighbor, the notifications will stop. Usually, if I'm going to be working for the same SN for a while, if I open up my ship and prepare the next container, the notifications will begin again until I move to another farm - but, it also often stops notifying me when the containers are ready if I'm on the same SN farm, too, for a long time, and I prepare containers from that farm.

I just don't understand why I'm not getting the notifications when I begin to prepare a ship when I'm on my own farm, don't leave my farm for a long time, and am actively planting, harvesting, or decorating my farm. Does the game not know that I'm on my farm? I do also find that I'm getting "time out" messages when I'm planting - the game telling me that I've been inactive when I'm not inactive, I'm planting. Is that not considered activity? Is that why I'm not getting notifications about the ship containers?

It's just annoying, because I'm busy with facilities or planting, and I lose track of time, but it occurs to me that it's been more than 15 minutes and I should have prepared several containers by then (because of FP, I do my ships every day, so there's never more than roughly 6 minutes in between containers).

I haven't seen anyone else post anything about not getting notifications about their containers, so I'm not sure if it's just me or what.

Thanks for any insight you can give me.

BTW, if I don't see your replies right away, it's because my personal email keeps sending those notifications to my junk mail even though I have noted that this is not junk mail over and over.

Kelly (KBW)
https://apps.slashkey.com/farmtown/p...9172&farm_ix=0

[Taz D]

Originally Posted by farmerKBW

This has been happening lately with every ship.

When I am at work on my own farm, and I start to prepare a ship, I am not always getting the notifications that my containers are done.
Sometimes I'm getting them, but often, I'm not.

I understand that, if I leave my farm, like to work for a SuperNeighbor, the notifications will stop. Usually, if I'm going to be working for the same SN for a while, if I open up my ship and prepare the next container, the notifications will begin again until I move to another farm - but, it also often stops notifying me when the containers are ready if I'm on the same SN farm, too, for a long time, and I prepare containers from that farm.

I just don't understand why I'm not getting the notifications when I begin to prepare a ship when I'm on my own farm, don't leave my farm for a long time, and am actively planting, harvesting, or decorating my farm. Does the game not know that I'm on my farm? I do also find that I'm getting "time out" messages when I'm planting - the game telling me that I've been inactive when I'm not inactive, I'm planting. Is that not considered activity? Is that why I'm not getting notifications about the ship containers?

It's just annoying, because I'm busy with facilities or planting, and I lose track of time, but it occurs to me that it's been more than 15 minutes and I should have prepared several containers by then (because of FP, I do my ships every day, so there's never more than roughly 6 minutes in between containers).

I haven't seen anyone else post anything about not getting notifications about their containers, so I'm not sure if it's just me or what.

Thanks for any insight you can give me.

BTW, if I don't see your replies right away, it's because my personal email keeps sending those notifications to my junk mail even though I have noted that this is not junk mail over and over.

Kelly (KBW)
https://apps.slashkey.com/farmtown/p...9172&farm_ix=0

Hi Kelly,
If you leave the individual farm you are on when you start the preparation of a container, then you will not get the notifications. It only works if you stay on one farm while you are preparing them.

[jmickeydee53]

This week my ship containers are taking between 10 and 12 minutes to load. I have 4 ships dispatched and one loading now. Usually takes between 4.5 and 6 minutes. Is this issue known and being worked on?

[Tiger]

Originally Posted by jmickeydee53

This week my ship containers are taking between 10 and 12 minutes to load. I have 4 ships dispatched and one loading now. Usually takes between 4.5 and 6 minutes. Is this issue known and being worked on?

Hi jmickeydee53,

The time it takes to load a container depends not only on the colour of the ship but also on how many ships you have dispatched in the last 7 days. To get the quickest times on each ship you need to dispatch one every day.

When you don't have at least 6 ships showing on the dispatch list the entire time that you are preparing a new ship that can mean you have a slower preparation time.

At the time of this post we are seeing you have 5 ships on your dispatch list. You are preparing the green ship which means your preparation time is not the shortest one possible for that ship so it's correct.

If you have not prepared all the containers on your green ship by the time another one drops from the dispatch list you will see the time change to a longer one again.

How to check the ships you have dispatched and all the container preparations times are listed in the Game Guide Chapter 32 Ship. If you want to see that specific post clicking on the following link will take you there:

https://www.slashkey.com/forum/showt...18#post6164118

[dnreynolds]

I hope this isn't a stupid question, but it's something I haven't seen before, and cannot find anything here in the forum. I currently have three ships sailing .. and there is one "port" showing as completed but it's several ports ahead of the current one. For example .. my Green ship is sitting at port # 19 but port # 23 shows completed and is highlighted in pink. This same situation is occurring on the Green, Purple, and Blue ships with the "completed" port several ports ahead of the current port.

Thanks, Dottie

[Taz D]

Originally Posted by dnreynolds

I hope this isn't a stupid question, but it's something I haven't seen before, and cannot find anything here in the forum. I currently have three ships sailing .. and there is one "port" showing as completed but it's several ports ahead of the current one. For example .. my Green ship is sitting at port # 19 but port # 23 shows completed and is highlighted in pink. This same situation is occurring on the Green, Purple, and Blue ships with the "completed" port several ports ahead of the current port.

Thanks, Dottie

Hi Dottie,
The port highlighted in pink means that person has closed their port by disabling it in their preferences. It does not mean the port has completed. When the preceding port is completed then it will skip to the next available port beyond the pink one. You will not get anything added from the disabled port.

It may be temporary while they are away or permanent. You will need to contact them to know for sure.
You can find this information in the Game Guide chapter 32 about ships:
https://www.slashkey.com/forum/showthread.php?t=626622

[dnreynolds]

Thanks Taz
I'm learning about these ships

[Jungle Ed]

My ship is stuck at home port. Wont let me unload ship. Last ship at port won't load either.

[marymarcel]

Originally Posted by Jungle Ed

My ship is stuck at home port. Wont let me unload ship. Last ship at port won't load either.

Hi Jungle Ed

I moved your post to the thread about Cargo Ships.

Please try the memcache link. Click in the link below, a new window will open with a short list of unsettings. Close that window and log out of the website. Then log in again and see if you can unload the ship.
https://apps.slashkey.com/farmtown/p...lear_memcached

If the problem continues, then contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[smilie224]

Good morning!
This has been happening for quite a while. I read through the last few pages of forum posts in this area, and I don't see others mentioning it, even though I have heard this is happening to others as well.

My ships have regularly been skipping many, many ports after the first person sends along the ship. Typically it's about 12-17 ports. This is, of course, great to get my ship back sooner ;-) but I also am concerned that so many of my neighbors that regularly help me out are missing out on products.

Is this a known bug (didn't see it posted as known items), or should I submit a support ticket? Or is there anything I can maybe do? I do re-use my itineraries regularly if that makes a difference. Just wondering if I should re-arrange my itineraries more every now and then ... or if it's something that is expected to continue.

I am attaching a screenshot to show what it does. This has been happening for a few (if not several?) weeks: