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  #4541  
Old Dec 23 2021, 10:41 PM
tuthfairy's Avatar
tuthfairy tuthfairy is offline
 
Join Date: Dec 07 2009
Posts: 7
Default Error message

I can not load my farms to play, I keep getting this message, Your browser does not support graphics API "WebGL2" which is required for this content. It just started doing this tonight. I have not had any issues before this. I have the flash disabled, I use chrome and I had the latest update. Any suggestions?
  #4542  
Old Dec 23 2021, 10:53 PM
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Taz D Taz D is offline
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Location: Ace, Tx
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Quote:
Originally Posted by tuthfairy View Post
I can not load my farms to play, I keep getting this message, Your browser does not support graphics API "WebGL2" which is required for this content. It just started doing this tonight. I have not had any issues before this. I have the flash disabled, I use chrome and I had the latest update. Any suggestions?
Hi tuthfairy,
I moved your post to the subject thread about loading problems.
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4543  
Old Dec 23 2021, 11:03 PM
WyoSugar WyoSugar is offline
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Join Date: May 22 2010
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I worked farmtown without any problems this morning. I can not get in tonight. I'm getting the same message as everyone else ... WebGL 2.0 not working.

Thanks
  #4544  
Old Dec 24 2021, 01:07 AM
dnldfrench dnldfrench is offline
 
Join Date: Jan 06 2021
Posts: 9
Angry Can't Play

My Browser does not support WebGl......

1356430167
  #4545  
Old Dec 24 2021, 01:09 AM
jenny57brown@gmail.com jenny57brown@gmail.com is offline
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Join Date: Dec 24 2021
Posts: 1
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Good morning all can you help ? Your browser does not support graphics API "WebGL 2" which is required for this content. this keeps coming up and I don't know what to do.
  #4546  
Old Dec 24 2021, 01:09 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by dnldfrench View Post
My Browser does not support WebGl......

1356430167
Hi dnldfrench,
I moved your post to the subject thread about loading problems.
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.
The problem is those using WebGL1.0 and the game only allowing WebGL 2.0. The developers are working on this issue
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4547  
Old Dec 24 2021, 01:10 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,066
Default

Quote:
Originally Posted by jenny57brown@gmail.com View Post
Good morning all can you help ? Your browser does not support graphics API "WebGL 2" which is required for this content. you help ? this keeps coming up and I don't know what to do.
Hi Jenny,
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.
The problem is those using WebGL1.0 and the game only allowing WebGL 2.0. The developers are working on this issue.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #4548  
Old Dec 24 2021, 03:31 AM
elias466 elias466 is offline
 
Join Date: Aug 01 2021
Posts: 6
Question

Hi, I have a problem
I bought farm cash and when the transaction was completed I received a message:
A page embedded at: 1slashkey.com reads:
Your browser does not support graphics API "WebGL 2" which is required for this content.
And I am no longer able to play .. I am blocked and the cash farms that I bought I cannot see them ???
Please help me !!:
ID number (109525126112385) -
Monick
  #4549  
Old Dec 24 2021, 04:36 AM
Susan Canning Susan Canning is offline
 
Join Date: Nov 22 2013
Posts: 77
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Just to say I have eventually got in using Fire Fox
  #4550  
Old Dec 24 2021, 05:41 AM
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Tiger Tiger is offline
 
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Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
Posts: 9,483
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The new version of the game released last night required a new version of Unity as well, the platform that is used to create the game.

We have discovered that the new Unity version is having issues with WebGL 1.0, so players that have computers and browsers without WebGL 2.0 support are not currently able to load the game.


We are currently researching this issue and figuring out how we can enable support for WebGL 1.0 again.
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Tiger


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