Official Top Post Thread Receiving-sending-exchanging Gifts - Page 48

Ky1960 · #**471** Dec 28 2022, 05:10 PM

He isn't looking for a refund. He said he can use his boats when working others farms. But if he hires someone without a boat of their own they can not use his boats.

Ky1960 · #**472** Dec 28 2022, 05:11 PM

And he just tried the slashkey forum link you sent me and it doesnt work for him.

WingmanFarm · #**473** Dec 28 2022, 05:11 PM

Quote:

Originally Posted by Taz D

Hi WingmanFarm,
Please make sure your browser and computer are updated.

I am not seeing those missing nor have we had any other reports of those missing. You might try a different browser and see if they are showing in it.
You can also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.

I tried this and it did come back. No idea why it went missing but all is good now.

jasper geordie · #**474** Dec 28 2022, 05:12 PM

i can not recieve a turbo fishing boat and when i tried looking in to my tools all my turbo boats had gone but i can still use them on farms

**Taz D** · #**475** Dec 28 2022, 05:13 PM

Quote:

Originally Posted by Ky1960

He isn't looking for a refund. He said he can use his boats when working others farms. But if he hires someone without a boat of their own they can not use his boats.

Hi KY1960,
He can repurchase those boats for coins in the store. Have him look for the Duplicate button on those as that replaces the Buy button when you already own the tools.

**Taz D** · #**476** Dec 28 2022, 05:14 PM

Quote:

Originally Posted by jasper geordie

i can not recieve a turbo fishing boat and when i tried looking in to my tools all my turbo boats had gone but i can still use them on farms

Hi Jasper geordie,
Are you the friend of KY1960 with the boat problem? If so read my answers to him above your post.

Ky1960 · #**477** Dec 28 2022, 05:23 PM

you have the right person Geordie Jasper. He purchased more boats with coins but they disappear b4 he can put them in storage

**Taz D** · #**478** Dec 28 2022, 05:29 PM

Quote:

Originally Posted by Ky1960

you have the right person Geordie Jasper. He purchased more boats with coins but they disappear b4 he can put them in storage

Hi KY1960,
Then he is going to have to contact Support as we have nothing we can do for that. We do not have any way to replace them.
According to has data he has not purchased any additional boats. They all show only 1 purchase and those are missing.

Ky1960 · #**479** Dec 28 2022, 05:35 PM

I understand. Please understand he can not contact support. He has tried but it will not allow him to contact them. Is there any way you can contact him through his email and talk with him? Being the third party go between is tough on my end. Maybe send him a message on farmtown or write him through his email.

**Taz D** · #**480** Dec 28 2022, 05:55 PM

Quote:

Originally Posted by Ky1960

I understand. Please understand he can not contact support. He has tried but it will not allow him to contact them. Is there any way you can contact him through his email and talk with him? Being the third party go between is tough on my end. Maybe send him a message on farmtown or write him through his email.

Hi KY,
He has registered in the forums so we will talk to him through the forums. We can not do email contact. He will have to try to contact Support or there is nothing that can be done for him. We are not the developers so we have no way to fix his problem.