HTML5/WebGL: Game Not loading or frequent crashes

[SirMatthew KC]

I can't find the thread for errors connecting. I am TIRED of clearing my cache. I have a number of work-related websites that require me to get authorization AGAIN because I keep having to clear my cache because FarmTown keeps giving errors when working facilities. This error has ONLY ever happened while TRYING to do facilities.

ID: 634471031

WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-05-07 08:36:29.596 LOGnavigator.mediaDevices support available
2022-05-07 08:36:29.600 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): unexpected end of stream @+29502976
2022-05-07 08:36:29.601 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild318.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-05-07 08:36:29.602 ERRORfalling back to ArrayBuffer instantiation
2022-05-07 08:36:29.687 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): expected 41042865 bytes, fell off end @+864754
2022-05-07 08:36:29.689 LOG{}
2022-05-07 08:36:29.689 ERROR{}

[Tiger]

Originally Posted by SirMatthew KC

I can't find the thread for errors connecting. I am TIRED of clearing my cache. I have a number of work-related websites that require me to get authorization AGAIN because I keep having to clear my cache because FarmTown keeps giving errors when working facilities. This error has ONLY ever happened while TRYING to do facilities.

ID: 634471031

WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-05-07 08:36:29.596 LOGnavigator.mediaDevices support available
2022-05-07 08:36:29.600 ERRORwasm streaming compile failed: CompileError: WebAssembly.instantiateStreaming(): unexpected end of stream @+29502976
2022-05-07 08:36:29.601 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild318.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-05-07 08:36:29.602 ERRORfalling back to ArrayBuffer instantiation
2022-05-07 08:36:29.687 ERRORfailed to asynchronously prepare wasm: CompileError: WebAssembly.instantiate(): expected 41042865 bytes, fell off end @+864754
2022-05-07 08:36:29.689 LOG{}
2022-05-07 08:36:29.689 ERROR{}

Hi SirMatthew KC,

I have moved your post to the HTML5/WebGL thread which is located in the News and Announcement section of the forum and where your other posts about this are.

The last time you posted about this you were asked to also check for computer and browser updates. Have you also remembered to check for those regularly?

Which browser are you using, does it happen in the other updated browsers you have?

Have you noticed if it happens with a more specific type of thing you might be doing like:

• is it a specific friends facilities you are working when this happens
  
  
• is it facility work requests that have many farms to work rather than far less farms to work?
  
  
• if you like to work facilities by opening up several tabs, have you tried reducing the amount of tabs you open to see if you still get the problem?
  
  
• is your browser open all day long with the game loaded even though you may not be playing the game? If it is try not leaving the game open when you aren't doing anything in the game at that time. Also try closing the browser for a few minutes if it's been open all day long.

As clearing the caches/history in your current browser is causing work related issues, could you use a different browser for work than you use for the game?

If not perhaps try this - when you clear the caches, remove the check mark that clears the cookies and other site data and clear the rest instead like browsing history and cached images and files, then just close the browser and reopen it and see if that will clear the error without you needing to authorize again for work related use.

If none of those help and you have not contacted support about this yet then it may well be time to do so if you are getting this frequently.

I have copied your post over to the relevant devs thread.

[SirMatthew KC]

Originally Posted by Tiger

Hi SirMatthew KC,

I have moved your post to the HTML5/WebGL thread which is located in the News and Announcement section of the forum and where your other posts about this are.

The last time you posted about this you were asked to also check for computer and browser updates. Have you also remembered to check for those regularly?

Which browser are you using, does it happen in the other updated browsers you have?

Have you noticed if it happens with a more specific type of thing you might be doing like:

• is it a specific friends facilities you are working when this happens
  
  
• is it facility work requests that have many farms to work rather than far less farms to work?
  
  
• if you like to work facilities by opening up several tabs, have you tried reducing the amount of tabs you open to see if you still get the problem?
  
  
• is your browser open all day long with the game loaded even though you may not be playing the game? If it is try not leaving the game open when you aren't doing anything in the game at that time. Also try closing the browser for a few minutes if it's been open all day long.

As clearing the caches/history in your current browser is causing work related issues, could you use a different browser for work than you use for the game?

If not perhaps try this - when you clear the caches, remove the check mark that clears the cookies and other site data and clear the rest instead like browsing history and cached images and files, then just close the browser and reopen it and see if that will clear the error without you needing to authorize again for work related use.

If none of those help and you have not contacted support about this yet then it may well be time to do so if you are getting this frequently.

I have copied your post over to the relevant devs thread.

I am using Chrome. It doesn't happen in Firefox, but I don't want to use Firefox because of limitations with some of the sites I use that are work related. They work better on Chrome. Chrome checks for updates automatically and I do have the latest version as well as all the windows updates, windows 10 pro.

It happens to every facility request after a while. It will just start happening and I have to clear my cache and do a memcached. The friends' requests have both few and many farms to work.

I do not leave my browser open all the time. When I am done with Farm Town I always close it, as well as Facebook.

I'll try clearing everything but the cookies and site data and see if that helps. I just can't figure it out. Farm Town works just fine and then suddenly it just starts acting up and then I can't even get back into the game without going through it all.

[Taz D]

Originally Posted by SirMatthew KC

I am using Chrome. It doesn't happen in Firefox, but I don't want to use Firefox because of limitations with some of the sites I use that are work related. They work better on Chrome. Chrome checks for updates automatically and I do have the latest version as well as all the windows updates, windows 10 pro.

It happens to every facility request after a while. It will just start happening and I have to clear my cache and do a memcached. The friends' requests have both few and many farms to work.

I do not leave my browser open all the time. When I am done with Farm Town I always close it, as well as Facebook.

I'll try clearing everything but the cookies and site data and see if that helps. I just can't figure it out. Farm Town works just fine and then suddenly it just starts acting up and then I can't even get back into the game without going through it all.

Hi SirMatthew,
How many facility work posts are you doing before it starts erroring out? Are you opening a lot of them in separate tabs at the same time?
You might want to cut down on how many you open at the same time. You also might want to try closing and restart your browser after doing a certain number to see if that stops the errors.

[FarmerWitch]

I am unable to get into the game - please advise what I need to do?

User Id: 556304007 Build No: 318

2022-05-14 10:42:29.832 INFOCheckpoint-B-000 - Initialized
2022-05-14 10:42:29.833 LOGFT Client Services Inited.
2022-05-14 10:42:29.849 LOGSessionId: 4141242
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-05-14 10:42:30.002 LOGnavigator.mediaDevices support available
2022-05-14 10:46:08.559 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild318.data.gz

[marymarcel]

Originally Posted by FarmerWitch

I am unable to get into the game - please advise what I need to do?

User Id: 556304007 Build No: 318

2022-05-14 10:42:29.832 INFOCheckpoint-B-000 - Initialized
2022-05-14 10:42:29.833 LOGFT Client Services Inited.
2022-05-14 10:42:29.849 LOGSessionId: 4141242
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-05-14 10:42:30.002 LOGnavigator.mediaDevices support available
2022-05-14 10:46:08.559 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild318.data.gz

Hi FarmerWitch

I moved your post to the thread about HTML5 problems with loading the game.

Im not sure which browser you are using, but if it is Chrome it is not up to date.

I got a new update for Chrome yesterday and also another one for Windows, so please check if the browser you are using is up to date and also if you have any pending update for Windows or Mac in case you use it.

[deenites]

I keep getting loading issues, games loading sticks on black screen and sometimes takes an hour or so to actually load. I have checked WEBGL 1 and 2 are both working, I have cleared cache etc etc and still it happens. I can be in doing work on a farm and then when I press refresh it happens again . Getting totally frustrated as happening daily.

[marymarcel]

Originally Posted by deenites

I keep getting loading issues, games loading sticks on black screen and sometimes takes an hour or so to actually load. I have checked WEBGL 1 and 2 are both working, I have cleared cache etc etc and still it happens. I can be in doing work on a farm and then when I press refresh it happens again . Getting totally frustrated as happening daily.

Hi deenites

Which cache have you cleared? Memcache or browser cache? You need to clear browser cache, if you need instructions on how to do it, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

Also be sure your browser is up to date and check if you have any pending update for Windows or Mac in case you use it.

Which browser do you use? Did you try another updated browser to see if you get the same problem?

[Linda Lightner]

I've downloaded WebGL but FT won't open, please help me get to my farms.

[marymarcel]

Originally Posted by Linda Lightner

I've downloaded WebGL but FT won't open, please help me get to my farms.

Hi Linda


When you get this message, please close your browser for a few minutes and then reopen it.

If you still get the message, then restart your computer.

If nothing works for you, then clear your browser cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890