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  #1  
Old Jun 21 2024, 06:49 AM
ranchmom1 ranchmom1 is offline
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Default Unable to Dispatch Ships

After I prepare my ship, I am unable to dispatch it - clicking on "dispatch ship" does not do anything. I am using the Microsoft Edge browser, but I also tried in on an Android phone platform, and couldn't get it to dispatch with that either.
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  #2  
Old Jun 21 2024, 09:53 AM
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Taz D Taz D is offline
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Originally Posted by ranchmom1 View Post
After I prepare my ship, I am unable to dispatch it - clicking on "dispatch ship" does not do anything. I am using the Microsoft Edge browser, but I also tried in on an Android phone platform, and couldn't get it to dispatch with that either.
Hi Ranchmom,
I moved your post to the thread about cargo ships.
From what I see your yellow ship that you prepared you took longer than 24 hours to prepare. If that is the case then you can't dispatch it.because it resets to not done. You only have 24 hours exactly to prepare your containers and dispatch the ship. When you go beyond the 24 hours then the ship is no longer loaded and you can't dispatch an empty ship.
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  #3  
Old Jul 10 2024, 01:12 PM
RFMad RFMad is offline
 
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Now that the Train menu will remember what the last choice was, I'm hoping that the ship logbook will get the choice as to remembering the last list that was used automatically instead of the random people and then choosing the last list that was used. It would really be helpful in case we forget to change it. I hope I'm using the correct terms since I can't access the list now. Thank you.
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  #4  
Old Jul 10 2024, 03:35 PM
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marymarcel marymarcel is offline
 
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Originally Posted by RFMad View Post
Now that the Train menu will remember what the last choice was, I'm hoping that the ship logbook will get the choice as to remembering the last list that was used automatically instead of the random people and then choosing the last list that was used. It would really be helpful in case we forget to change it. I hope I'm using the correct terms since I can't access the list now. Thank you.
Hi RFMad

I have copied your post to the Ships thread in Help & Support to answer you but the original post is still in Suggestion Section.

When you ask for boosts you have 10 different lists to choose from.
What it is remembered is the name of the list, for example "Recently boosted by me" list. BUT, you need to click in every farmer in that list to send the boost requests.

For ships, clicking in Reuse Last Itinerary also gives you the last list you used and you do not have to click in every farmer to send a request.
BUT, it allows you to change some of them if you think they are not fast loading your ship, or change places if they are or are not on line or if you see their port is closed.
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  #5  
Old Aug 01 2024, 06:27 PM
Karlene Karlene is offline
 
Join Date: Aug 05 2009
Posts: 109
Default All containers on yellow ship loaded, but won't dispatch

Hi. All of the containers on my yellow ship show that they are loaded and ready to ship. When I click to choose the list of helpers, it says it's not ready to ship. I clicked to dispatch the ship and it gave me the option to dispatch or not. I clicked to dispatch it. Not is has that's all the containers are loading.

This has happened several times during the last couple of months. What's going on and how can it be fixed?

Thanks for your time.
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  #6  
Old Aug 01 2024, 06:40 PM
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Taz D Taz D is offline
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Originally Posted by Karlene View Post
Hi. All of the containers on my yellow ship show that they are loaded and ready to ship. When I click to choose the list of helpers, it says it's not ready to ship. I clicked to dispatch the ship and it gave me the option to dispatch or not. I clicked to dispatch it. Not is has that's all the containers are loading.

This has happened several times during the last couple of months. What's going on and how can it be fixed?

Thanks for your time.
Hi Karlene,
From what I see in your account data your yellow ship has only been in preperation for 6 minutes from 2024-08-01 7:27 to 7:32 eastern time. There isn't any way it could be completed.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #7  
Old Aug 01 2024, 06:51 PM
Karlene Karlene is offline
 
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Quote:
Originally Posted by Taz D View Post
Hi Karlene,
From what I see in your account data your yellow ship has only been in preperation for 6 minutes from 2024-08-01 7:27 to 7:32 eastern time. There isn't any way it could be completed.
Yes, when I saw that it hadn't dispatched, I started it all over again.

Is there a reason why it would look like it had started loading, but it hadn't?
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  #8  
Old Aug 01 2024, 07:03 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Karlene View Post
Yes, when I saw that it hadn't dispatched, I started it all over again.

Is there a reason why it would look like it had started loading, but it hadn't?
Hi Karlene,
If you don't complete the loading in the 24 hours allotted for that then it will have to be started over.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #9  
Old Aug 01 2024, 07:24 PM
Karlene Karlene is offline
 
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Originally Posted by Taz D View Post
Hi Karlene,
If you don't complete the loading in the 24 hours allotted for that then it will have to be started over.
Hey Taz,

Well, I did start it today and it looked like it was loading. It even showed that loading was complete on all containers. It just couldn't be dispatched.

No worries. I just finished loading it and it's sent.

Thank you!
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  #10  
Old Aug 13 2024, 04:15 AM
NooNoo NooNoo is offline
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Default Ships Preparation started at 4.8 mins, now is 9.6 mins

Hi

Started preparation on my Pink ship, and the first one showed 4.8 mins as expected. After 3 or 4 containers, it suddenly jumped to 9.6 mins.

Any ideas?
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cargo ships, container, cranes, dispatch ship, logbook, pink port, port deleted, red skip port, replace port, reuse itinerary, ship rewards, ship's logbook, ships, skip port


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