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  #511  
Old Aug 28 2023, 04:47 PM
djensen552 djensen552 is offline
 
Join Date: Aug 31 2020
Posts: 21
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With the updates to how many neighbors you can have, when can we add more super-neighbors?
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  #512  
Old Aug 28 2023, 04:54 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,497
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Originally Posted by djensen552 View Post
With the updates to how many neighbors you can have, when can we add more super-neighbors?
Hi djensen

As far as we know the limit for superneighbors has not changed, you can have about 20 according to their id number lengh.

If you want to make a suggestion then please post it in our Suggestion section.
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  #513  
Old Aug 31 2023, 09:50 AM
JNelson JNelson is offline
 
Join Date: May 12 2016
Posts: 441
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there is a problem with the farmers list,,, when i on my other accounts and sort by 'last active' i have noticed that this my main account keeps showing at the bottom as not having been active since Aug 5th, but I am on it daily, and do everything with it except ships,, it been like this for awhile thought it would eventually fix but it hasn't yet so I figured i best report it ....
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  #514  
Old Aug 31 2023, 10:00 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,497
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Originally Posted by JNelson View Post
there is a problem with the farmers list,,, when i on my other accounts and sort by 'last active' i have noticed that this my main account keeps showing at the bottom as not having been active since Aug 5th, but I am on it daily, and do everything with it except ships,, it been like this for awhile thought it would eventually fix but it hasn't yet so I figured i best report it ....
Hi JNelson

Could it be that you have both acounts open at the same time so they are not updated correctly?

Anyway, try the memcache, link below and see if that corrects your issue. Please remember you have to logout from your accounts after running it:
https://apps.slashkey.com/farmtown/p...lear_memcached
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  #515  
Old Aug 31 2023, 11:01 AM
JNelson JNelson is offline
 
Join Date: May 12 2016
Posts: 441
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Quote:
Originally Posted by marymarcel View Post
Hi JNelson

Could it be that you have both accounts open at the same time so they are not updated correctly?

Anyway, try the memcache, link below and see if that corrects your issue. Please remember you have to logout from your accounts after running it:
https://apps.slashkey.com/farmtown/p...lear_memcached
ran the memcache, log out, logged back in,, it is still incorrect, worried that if an account that is mine is wrong that others wrong too and i do not want to drop someone from my neighbors or buddies for inactivity if they are not really inactive .... is this a fixable problem ..... I do see another one not mine but i know the person it belongs to also in that case says inactive since 8-20 yet she just posted her facilities the other day and I get gifts from her nearly daily ...... i even check the browser too but it across browsers and accounts they all have me not active since 8-5 .... gulp help .....
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  #516  
Old Aug 31 2023, 11:05 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,497
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Quote:
Originally Posted by JNelson View Post
ran the memcache, log out, logged back in,, it is still incorrect, worried that if an account that is mine is wrong that others wrong too and i do not want to drop someone from my neighbors or buddies for inactivity if they are not really inactive .... is this a fixable problem ..... I do see another one not mine but i know the person it belongs to also in that case says inactive since 8-20 yet she just posted her facilities the other day and I get gifts from her nearly daily ...... i even check the browser too but it across browsers and accounts they all have me not active since 8-5 .... gulp help .....
Please check if your time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer.

Im sorry but I couldnt reproduce your issue, I have switched between my account and my husband account and all is updated for neighbors/buddies.

Please contact Support team, to contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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  #517  
Old Aug 31 2023, 11:25 AM
JNelson JNelson is offline
 
Join Date: May 12 2016
Posts: 441
Question

Quote:
Originally Posted by JNelson View Post
ran the memcache, log out, logged back in,, it is still incorrect, worried that if an account that is mine is wrong that others wrong too and i do not want to drop someone from my neighbors or buddies for inactivity if they are not really inactive .... is this a fixable problem ..... I do see another one not mine but i know the person it belongs to also in that case says inactive since 8-20 yet she just posted her facilities the other day and I get gifts from her nearly daily ...... i even check the browser too but it across browsers and accounts they all have me not active since 8-5 .... gulp help .....


follow up,,, i had some other players check and I am showing up as 8-5 on theirs too
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  #518  
Old Aug 31 2023, 11:31 AM
JNelson JNelson is offline
 
Join Date: May 12 2016
Posts: 441
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Quote:
Originally Posted by marymarcel View Post
Please check if your time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer.

Im sorry but I couldnt reproduce your issue, I have switched between my account and my husband account and all is updated for neighbors/buddies.

Please contact Support team, to contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
it seems specific to me,, as several players i asked all have the same ... me last active on the 5th ..... i will contact support ... thanks for trying
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  #519  
Old Sep 05 2023, 12:43 PM
ijago ijago is offline
 
Join Date: Oct 16 2011
Posts: 50
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Iv been trying to delete some buddies its crazy having all these as facility's are empty in seconds and my old neighbors and buddies are missing out its not fair we just dont need all of them the buddies that have me i dont have them so cant delete from my farm and i have one i keep deleting them from my farm and thers yet she keeps coming back i have deleted her from Facebook too how do i get rid,thanks
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  #520  
Old Sep 05 2023, 01:40 PM
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Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Ace, Tx
Posts: 21,066
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Quote:
Originally Posted by ijago View Post
Iv been trying to delete some buddies its crazy having all these as facility's are empty in seconds and my old neighbors and buddies are missing out its not fair we just dont need all of them the buddies that have me i dont have them so cant delete from my farm and i have one i keep deleting them from my farm and thers yet she keeps coming back i have deleted her from Facebook too how do i get rid,thanks
Hi Ijago,
Is she coming back asa neighbor/buddy or just showing up still in the friends list?
If it is just she is in the friends list that li8st will not update since we have left Facebook and there isn't any way for it to be updated. That list will eventually be removed.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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