OFFICIAL Neighbors, Super Neighbors, & Buddies

[TeresaPaginton]

HI, I AM TRYING TO WORK MY SN FARMS FISHING. BUT I AM NOT ACCUMILATING ANY COINS TO MY TOTAL. IS THERE A GLITCH???? I CAN GET THE FISH BUT NOT GETTING ANY COINS! THANKS

[Taz D]

Originally Posted by TeresaPaginton

HI, I AM TRYING TO WORK MY SN FARMS FISHING. BUT I AM NOT ACCUMILATING ANY COINS TO MY TOTAL. IS THERE A GLITCH???? I CAN GET THE FISH BUT NOT GETTING ANY COINS! THANKS

Hi Teresa,
I moved your post to the thread about super neighbors. After you have fished try reloading your farms and you will see that the coins have been added.

[JascieNM]

Just wanted to post this as my husband noticed on his account this morning that he wasn't getting paid to harvest crops or fish within his super neighbors farms. He had tried normal troubleshooting but did not work. Tonight, he retried with the same result. He also tried after being hired in market same result. After seeing what was happening i came here and seen the earlier post, I got him to refresh after completing each farm before taking bonus or moving to next farm. The refresh works so long as you remember to do on each farm, if you dont you wont get paid for the work done.
We love the updates to the game and have both played a long time but this issue we needed to reach out
Will this be fixed so that we are not having to refresh after each field/farm we do?

[Tiger]

Originally Posted by JascieNM

Just wanted to post this as my husband noticed on his account this morning that he wasn't getting paid to harvest crops or fish within his super neighbors farms. He had tried normal troubleshooting but did not work. Tonight, he retried with the same result. He also tried after being hired in market same result. After seeing what was happening i came here and seen the earlier post, I got him to refresh after completing each farm before taking bonus or moving to next farm. The refresh works so long as you remember to do on each farm, if you dont you wont get paid for the work done.
We love the updates to the game and have both played a long time but this issue we needed to reach out
Will this be fixed so that we are not having to refresh after each field/farm we do?

Hi JascieNM,

He will be getting everything he should be earning, he just can't always see that happen immediately. Instead of trying to check so often he could finish his work and then just reload the game and he should see everything update.

The devs can not make absolutely everything update immediately, if they did do that everyone would be experiencing a lot of slow downs which no-one likes or wants.

[JascieNM]

Originally Posted by Tiger

Hi JascieNM,

He will be getting everything he should be earning, he just can't always see that happen immediately. Instead of trying to check so often he could finish his work and then just reload the game and he should see everything update.

The devs can not make absolutely everything update immediately, if they did do that everyone would be experiencing a lot of slow downs which no-one likes or wants.

Thanks Tiger, that makes sense on the server(s)/developers side of things I will reassure him and let him know.

[Tiger]

Originally Posted by JascieNM

Thanks Tiger, that makes sense on the server(s)/developers side of things I will reassure him and let him know.

You're welcome JascieNM

[JNelson]

if a player has passed away, and their SN is still working their farms at the very least harvesting them,,, will the deceased players farms eventually disappear as they not been logged into, time frame apx??? , or will the SN working them keep that account from being archived?

[Tiger]

Originally Posted by JNelson

if a player has passed away, and their SN is still working their farms at the very least harvesting them,,, will the deceased players farms eventually disappear as they not been logged into, time frame apx??? , or will the SN working them keep that account from being archived?

Hi JNelson,

No, I'm sorry but a super neighbour working them has never prevented farms from being archived. There is no specific amount of time when that will be done. When the devs decide to archive farms it can happen with farms where the farm owner has not played for months as well as those that have not played for a much longer time.

Restoring farms requires the farm owner to load the game.

As a Super Neighbour or as a Visitor, if a set of farms does get archived they should see the that farms are blank, no crops, trees decor etc are showing up. They should also see a message telling them that the farms have been archived and what would be required to restore them.

[perryalexander]

How can I use tree planting tools while working as a super neighbor? Replanting trees from storage 1 by 1 takes forever.

[Tiger]

Originally Posted by perryalexander

How can I use tree planting tools while working as a super neighbor? Replanting trees from storage 1 by 1 takes forever.

Hi perryalexander,

I have moved your post to the thread about Super Neighbours.

You should not be able to access their storage to plant any trees or use anything else that they have in there. You should be seeing your own storage when you open it and look in Item Storage.

Are you using a saved bookmark in your browser to load the game?
Please try closing the game where it is open in your browser and then use the Play in Farmtown button at the top of the forum to load the game and see if you still have access to use Items in their Item storage.

You can also try clearing your FT memcache. To do that Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload and see if that corrects it.

If after trying those, you are still able to plant trees from their Item storage, even if it's only one by one, please report this to the support team.

To be able to use the Multi Planters that you or they own you need to have the permission to design a specific farm and also have the permission to "Allow buying and Selling with my coins". With those tools and permissions you can use the farm owners coins to buy and plant trees that are unlocked for their level in the store.