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  #61  
Old Nov 24 2023, 10:39 AM
farmerKBW farmerKBW is offline
 
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Mary Marcel,
Thanks so much! I have forwarded your reply to my neighbor so that she can contact Support about this matter. She isn't online right now, but I hope she is able to get this resolved.
I greatly appreciate your assistance.
~Kelly (Farmer KBW)
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  #62  
Old Nov 24 2023, 10:41 AM
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Taz D Taz D is offline
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Originally Posted by farmerKBW View Post
Thanks so much for clearing that up for me!

When I harvest the Brussel Sprouts, the in-game feedback during harvesting says, "Brussel Sprouts field" as I hover over the unharvested crop, which I think may be further complicating the issue.

Is what she needs, then, a facility product?

Thanks again for your help!
Hi farmerKBW,
No it is not a facility product. What she needs is a Brussel Sprout box which is what is in your storage after you harvest the fields. The problem was that there was a glitch when the new facility was released. That was fixed shortly after, but if they opened the quest before the glitch was fixed then it is asking for the wrong thing which you can't help with. What her quest is asking for is a Brussel Sprout field which you can not give her.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #63  
Old Nov 24 2023, 10:44 AM
farmerKBW farmerKBW is offline
 
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Quote:
Originally Posted by Taz D View Post
Hi farmerKBW,
No it is not a facility product. What she needs is a Brussel Sprout box which is what is in your storage after you harvest the fields. The problem was that there was a glitch when the new facility was released. That was fixed shortly after, but if they opened the quest before the glitch was fixed then it is asking for the wrong thing which you can't help with. What her quest is asking for is a Brussel Sprout field which you can not give her.
Yes, thanks - I was just back in the game and finally realized what was happening. I'm low on sleep. Her quest is asking for seeds, but she needs the crop. So does her quest need to be updated? Or is it undoable?
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  #64  
Old Nov 24 2023, 10:57 AM
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Taz D Taz D is offline
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Originally Posted by farmerKBW View Post
Yes, thanks - I was just back in the game and finally realized what was happening. I'm low on sleep. Her quest is asking for seeds, but she needs the crop. So does her quest need to be updated? Or is it undoable?
HiKBW,
There isn't anything we can do which is why she has to contact Support. I don't know if it can be fixed or if she will have to just let it expire.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #65  
Old Jan 02 2024, 07:32 PM
Lin Greenthumb Lin Greenthumb is offline
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I noticed this Quest started at about 63 hours last night. I was hoping it would correct itself after my normal memcache clearing, etc. I am not sure what happens if it does not complete before the expiration.
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  #66  
Old Jan 02 2024, 07:42 PM
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Taz D Taz D is offline
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Quote:
Originally Posted by Lin Greenthumb View Post
I noticed this Quest started at about 63 hours last night. I was hoping it would correct itself after my normal memcache clearing, etc. I am not sure what happens if it does not complete before the expiration.
Hi Lin Greenthumb,
This is one of 2 quests that very intermitently end up with extended times. The developers have not been able to figure out why as every time they check it then the time is correct. Unfoortunately there is nothing we can do to fix this. If it doesn't complete before the expiration time then you will not get that one.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #67  
Old Jan 02 2024, 08:02 PM
Lin Greenthumb Lin Greenthumb is offline
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Thank you, Taz. Fortunately, I usually have more than enough to get 2 FC, so I just won't worry about it.
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  #68  
Old Jan 12 2024, 12:03 PM
PapaDoe PapaDoe is offline
 
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If I complete the preliminary work on a quest, and i do not have the facility to complete. If a regular neighbor has the facility, is it possible to use theirs or am I out of luck ??

Thanks,
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  #69  
Old Jan 12 2024, 12:07 PM
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marymarcel marymarcel is offline
 
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Quote:
Originally Posted by PapaDoe View Post
If I complete the preliminary work on a quest, and i do not have the facility to complete. If a regular neighbor has the facility, is it possible to use theirs or am I out of luck ??

Thanks,
Hi PapaDoe


What you are asking is a trick and nobody is allowed to post instructions on the forum.
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  #70  
Old Feb 20 2024, 12:44 AM
amanda1955 amanda1955 is offline
 
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Location: Bendigo, Aust
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why is it sometimes even though it says can't sell someone a product it won't let me normally have noticed it says not friend or on Facebook but why if we don't need Facebook or need to be friends?
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