New Release -- July 18th, 2019

[Palmarina]

Hi, I had no problems with duplicated screens but cleared browser cache anyway.
Now my facility manager doesn't work anymore. Each time I change something in the funnel there is no change in the display of my factories.
Is it related to the cleared browser cache?

[Tiger]

Originally Posted by Palmarina

Hi, I had no problems with duplicated screens but cleared browser cache anyway.
Now my facility manager doesn't work anymore. Each time I change something in the funnel there is no change in the display of my factories.
Is it related to the cleared browser cache?

Hi Palmarina,

Clearing browser caches should not stop you making any changes in your Facility Manager filter.

Did you remember to click the green check mark after making the changes? If you did and it still did not change, try closing the Facility Manager and reopen it and look again and try again if needed. If that does not help, reload the game and try again. I can see you have cleared memcache since you posted, that may well help with this.

[Palmarina]

Hi Tiger, yes indeed I cleared memcache too. And after about 30 minutes it did work again. So I suppose it was a temporary thing.
Thanks.

Originally Posted by Tiger

Hi Palmarina,

Clearing browser caches should not stop you making any changes in your Facility Manager filter.

Did you remember to click the green check mark after making the changes? If you did and it still did not change, try closing the Facility Manager and reopen it and look again and try again if needed. If that does not help, reload the game and try again. I can see you have cleared memcache since you posted, that may well help with this.

[Tiger]

Originally Posted by Palmarina

Hi Tiger, yes indeed I cleared memcache too. And after about 30 minutes it did work again. So I suppose it was a temporary thing.
Thanks.

OK great, thanks for coming back to let us know Palmarina

[Tiger]

Hi everyone,

We are aware of the shrinking window issue when sending gifts or boosting trains that started earlier today. The developers have been notified that the problem is back again for many users.

Please do not post about it in this thread as this is just for feedback on the new release items. All posts about the problem have been moved to Help and Support. We will keep the following post updated with any news...

http://r1.slashkey.com/forum/showthread.php?t=632034

[KnightRider]

Thank you very much everyone for your feedback on the July release and the new version of the game. I am now closing this thread.


If you require help with the game please post in Help and Support.
For feedback for the game post in General Feedback.
Ideas for the game post in Suggestions.