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  #81  
Old Apr 24 2021, 09:55 AM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Hi everyone, we have let the developers know about the various issues with Quests today, steps not showing as started or completed and new Quests not staying open.

We will update this thread as soon as as we have more information. You do not need to continue posting about this issue.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #82  
Old Apr 24 2021, 10:06 AM
msdragonfly msdragonfly is offline
 
Join Date: Jul 18 2009
Posts: 17
Default Quests not working properly

I harvested a couple of crops for a quest. They didn't show up as done. I started a couple of items, i.e. Aluminum sheet and it disappears when I go back in. I started a new quest this morning. When I go back it's not there and when I start it again it's a different quest. Then when I go back it's not there!!!!
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  #83  
Old Apr 24 2021, 10:09 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by msdragonfly View Post
I harvested a couple of crops for a quest. They didn't show up as done. I started a couple of items, i.e. Aluminum sheet and it disappears when I go back in. I started a new quest this morning. When I go back it's not there and when I start it again it's a different quest. Then when I go back it's not there!!!!

Hi msdragonfly

I moved your post to the thread about Quests.

Developers are aware of these problems, we will update this thread as soon as we have more information.
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  #84  
Old Apr 24 2021, 10:15 AM
MsJennie MsJennie is offline
 
Join Date: Jul 04 2012
Location: United States, California
Posts: 4
Default Quest timing is off -USER 1390013558

Opened a new quest and Finished in 2 days. Today I went to collect coins and it told me I would not get credit for the quest because it was over 7 days. I went to open the next one and began collecting ingredients. I went back to collect more and it was a totally different quest! That has happened 3 times this morning. I am losing FC now.
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  #85  
Old Apr 24 2021, 10:19 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by MsJennie View Post
Opened a new quest and Finished in 2 days. Today I went to collect coins and it told me I would not get credit for the quest because it was over 7 days. I went to open the next one and began collecting ingredients. I went back to collect more and it was a totally different quest! That has happened 3 times this morning. I am losing FC now.
Hi MsJennie,
I moved your post to the Help & Support thread about quests.
We are aware of these problems and have informed the developers. Please be patience while the developers work on them.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #86  
Old Apr 24 2021, 10:28 AM
kathyinrome2003 kathyinrome2003 is offline
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Join Date: Jul 06 2010
Posts: 3
Default My Quest

606743493
My Quest is not working.
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  #87  
Old Apr 24 2021, 10:31 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by kathyinrome2003 View Post
606743493
My Quest is not working.
Hi kathyinrome2003

I moved your post to the thread for Quests

We are all in the same boat.

Developers are aware of all these problems, we will update this thread as soon as we get more information.

Thanks for your patience
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  #88  
Old Apr 24 2021, 10:32 AM
AuntieJacy AuntieJacy is offline
 
Join Date: Dec 02 2009
Location: Granbury, Texas, USA
Posts: 2
Default Quests

I have MULTIPLE Quest problems. All previously reported.
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  #89  
Old Apr 24 2021, 10:34 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
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Quote:
Originally Posted by AuntieJacy View Post
I have MULTIPLE Quest problems. All previously reported.
Hi AuntieJacy

We have to wait for the developers to fix them. Thanks for your patience
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  #90  
Old Apr 24 2021, 10:44 AM
Qivis Qivis is offline
 
Join Date: May 14 2012
Posts: 735
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Quote:
Originally Posted by Tiger View Post
Hi everyone, we have let the developers know about the various issues with Quests today, steps not showing as started or completed and new Quests not staying open.

We will update this thread as soon as as we have more information.


All further posts about the current Quest Issues will be moved to the Help and Support thread for Quests and answered there to keep this thread free for other reports.
Thanks for letting us know it has been reported already! I noticed it a few moments ago and was about to say so here, but I see I need not bother.
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