OFFICIAL Receiving-sending-exchanging Gifts

[Taz D]

Post Release Updates - April 18th, 11:00PM

- Bugfix: Not able to accept new gifts from friends

[jetdogy]

I know there was an update about the gifts having a bug. I just checked and I noticed I was able to receive my gifts but when I went to look at them the weren't there.. Is the bug still getting fixed? And will I get my 100+ gifts??

[marymarcel]

Originally Posted by jetdogy

I know there was an update about the gifts having a bug. I just checked and I noticed I was able to receive my gifts but when I went to look at them the weren't there.. Is the bug still getting fixed? And will I get my 100+ gifts??

Post Release Updates - April 18th, 11:00PM

- Bugfix: Not able to accept new gifts from friends


If you are still having problems, then close your farms and reopen them.

[tammy1959]

these are not working right. if I exchange or accept individually I get the gift in the gift box. but if I use exchange all tab, then accept all. none of the gifts go into my gift box.

[marymarcel]

Originally Posted by tammy1959

these are not working right. if I exchange or accept individually I get the gift in the gift box. but if I use exchange all tab, then accept all. none of the gifts go into my gift box.

Hi tammy

I just did what you described and all gifts exchanged and then accepted where in the gifts tab.

Are you using the Exchange all button or the Last Exchange button?

What gifts did you exchange all?

Please accept the gifts you have in the My gifts tab.

Then run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farms in all tabs you have it open. Then reopen your farms.

https://apps.slashkey.com/farmtown/p...lear_memcached

After that, use the Exchange all button and Accept all and see if the gifts show up in your My Gifts tab.

[tammy1959]

I used the middle tab (exchange all) to exchange for fuel. then I clicked accept all. and none went into my gift box. then I closed out farm. ran memcache. opened farm. checked gift box, fuel not there.
ran memcache again. did the exchange all on the few gifts that were recently sent, (exchanged for fuel). accept all. and those ones were in my gift box. but not the first set.

[marymarcel]

Originally Posted by tammy1959

I used the middle tab (exchange all) to exchange for fuel. then I clicked accept all. and none went into my gift box. then I closed out farm. ran memcache. opened farm. checked gift box, fuel not there.
ran memcache again. did the exchange all on the few gifts that were recently sent, (exchanged for fuel). accept all. and those ones were in my gift box. but not the first set.

Thanks tammy

Maybe you got an intermitent glitch, please continue checking your gifts and if this happens again, then contact Support team to let them check on it.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Nana71465]

All exchange button is grayed out and doesn't work

[marymarcel]

Originally Posted by Nana71465

All exchange button is grayed out and doesn't work

Hi Nana

I moved your post to the thread about Gifting.

Which button is greyed out? "Exchange all" button or "Last Exchange All" button?

If it is "Last Exchange All" button, then it is that way till you have more than 100 gifts in Pending tab and you Exchange all 100 gifts first.

After accepting those, then the Last Exchange All button will be available for you.

[bjyhey3]

I've unchecked the 'Seasonal Gifts' checkbox' so as not to see the seasonal gifts but they won't disappear even though the box remains unchecked. I have restarted the game but have not memcached because I havent' found a way to do that since we went on-line. How do I keep from always seeing them. Thanks