OFFICIAL Receiving-sending-exchanging Gifts

[readytoretire]

Thanks, I will try that.

[Pegasus_III]

I received 4 sets of 48 Paradise Poppy Pot in my gifts.
I checked Storage and found I have 300.
I stored the 4 sets of 48 Paradise Poppy Pots.
I checked Storage and found I have 300.
I refreshed Farm Town, Checked Storage, and I have 300.
seems not all gifts are loading to storage
Would you please fix this?

[Taz D]

Originally Posted by Pegasus_III

I received 4 sets of 48 Paradise Poppy Pot in my gifts.
I checked Storage and found I have 300.
I stored the 4 sets of 48 Paradise Poppy Pots.
I checked Storage and found I have 300.
I refreshed Farm Town, Checked Storage, and I have 300.
seems not all gifts are loading to storage
Would you please fix this?

Hi Pegasus,
Paradise Poppy Pots are not a gift. So the only thing you could have done to get those would be to request ingredients for that and you will not get the completed item. You would get the pots, bird of paradise flowers and the poppy flowers.

[Palmarina]

HI Taz, I see that more people have this problem.
In my case it always occur when requesting gifts. Neighbours and buddies click on the links on their wall and on my side I always loose gifts.
The other day I had >100 gifts. When I exchanged the first 100 for almond trees and accepted there was nothing in 'My Gifts' tab, nothing, 100 trees lost in the void, poof, all gone.
This is very frustrating and apparently there is no solution. I really don't understand why the developers never have this bug. A lot of us have!
OK, rant finished.
I am sorry, it is very frustrating. I reported this several times. For my farm and for another account I have.

Originally Posted by Taz D

Hi Sosmek,
I am sorry but this is an intermitent problem so the developers have not been able to duplicate this and neither have the moderators.
If you wish you can contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Qivis]

It looks like Facebook is blocking the game from posting ingredient requests to it at the moment. A smaller square with greyed out writing and a blue button that says "refresh page" appears and then if it is clicked the broken page message.

[marymarcel]

Originally Posted by Qivis

It looks like Facebook is blocking the game from posting ingredient requests to it at the moment. A smaller square with greyed out writing and a blue button that says "refresh page" appears and then if it is clicked the broken page message.

Hi Qivis

I just posted my facilities and asked for ingredientes without problems and they are showing correctly in Facebook. Im using Chrome browser.

Be sure your cookies and pop ups are allowed in your browser.

[lynnetimpeiro@msn.com]

This has been happening a lot with my gifts so figure it's time to ask. I always exchange for one of the baits. I will do this twice to the 200 mark, open my gifts and store them. The amount of bait is 80,000 when it gets to 200 IF it is done correctly. Of late, I'm getting weird amounts such as 76,200 (just not to the 80,000). This is not at the end, it can be anywhere in the exchanges. I know at the end I always have a lesser amount due to the number of gifts. I just don't understand how it can come up with a figure like 76,200 when I've redeemed 200 gifts. Thank you for any insight you can give me.

[Taz D]

Originally Posted by lynnetimpeiro@msn.com

This has been happening a lot with my gifts so figure it's time to ask. I always exchange for one of the baits. I will do this twice to the 200 mark, open my gifts and store them. The amount of bait is 80,000 when it gets to 200 IF it is done correctly. Of late, I'm getting weird amounts such as 76,200 (just not to the 80,000). This is not at the end, it can be anywhere in the exchanges. I know at the end I always have a lesser amount due to the number of gifts. I just don't understand how it can come up with a figure like 76,200 when I've redeemed 200 gifts. Thank you for any insight you can give me.

Hi Lynnetimpeiro,
Why this happens we can't tell you. Gifts that don't come through are intermitent and that being so the developers can not determine as they can't duplicate this.

[lynnetimpeiro@msn.com]

Thanks Taz. No problem, just curious. Have a good day!!

[sunnyray1959@gmail.com]

I cannot send gifts, is this a new issue, talked to a few neighbors that are also having this issue. Select gift to send and says there are no neighbors to send to even though I haven't sent gifts to them