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USER ID number is: 1637121091 Build No: 609 Last edited by LisaScobee; Apr 20 2024 at 10:47 AM. Reason: found another issue |
#2
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Going back to your original post and the picture you posted, it is showing that your GPU renderer is Google's Switshader Device. This is a software acceleration. That can be causing your problem in loading the game. You need to have the Hardware acceleration enabled. Are you trying to use a different computer or device to play?
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#3
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Also what is this error: 2024-04-20 19:28:57.339 ERROR{"isTrusted":true}
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USER ID number is: 1637121091 Build No: 609 Last edited by LisaScobee; Apr 20 2024 at 02:32 PM. Reason: found another issue |
#4
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Is it still showing the Google's Switshader Device as being used? Since you have been off of the computer since you last post it is possible that when you started it this time the hardware acceleration was re-enabled. If you haven't updated your Chrome browser you do need to as Chrome is up to version 124 and your picture shows version 123. I am glad it is loading for you now.
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#5
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USER ID number is: 1637121091 Build No: 609 |
#6
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Not necessarily. The previous version could still work. It is just that we know that sometimes it won't load if you are behind on the browser and computer updates. We just happened to notice that yours was not updated, not that it was the cause of you not being able to load your farms.
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#7
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USER ID number is: 1637121091 Build No: 609 |
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