Official Top Post Thread Neighborhood Chains Contest - Page 2

mo54862 · #1 Oct 20 2023, 07:19 PM

I been doing the neighborhood chain contest for a few months now.

I was ranking 1st in my neighborhood community ... I just checked and it appears to be over for the past week. I click to recieve rewards then it let me thank my neighbors that participated but I didn't get a chain contest bonus of FCash. I went to my account activity and it is not showing up.

Why did I not get a bonus .... I should have have ranked 1st in my community.

What happened.

**marymarcel** · #2 Oct 20 2023, 07:26 PM

Quote:

Originally Posted by mo54862

I been doing the neighborhood chain contest for a few months now.

I was ranking 1st in my neighborhood community ... I just checked and it appears to be over for the past week. I click to recieve rewards then it let me thank my neighbors that participated but I didn't get a chain contest bonus of FCash. I went to my account activity and it is not showing up.

Why did I not get a bonus .... I should have have ranked 1st in my community.

What happened.

Hi mo54862

Please provide your user id number.

You find it below the game screen where it says:

You User ID number is:xxxxxxxxxx

**Tiger** · #3 Jan 01 2021, 08:59 AM

Quote:

Originally Posted by Sheenah

I am having the same problem, nothing is showing up

Hi Sheenah,

The NCC has been suspended until at least the facilities are restored to the new version as you can't do the NCC without those. Only the developers know when that will be.

pflute · #4 Jan 01 2021, 03:32 PM

My Neighborhood Chain Contest show blanks where the workable facilities should be. Nothing is working. Is that part of this switch to HTML5? Just want to know what to do! Thanks.

**marymarcel** · #5 Jan 01 2021, 03:34 PM

Quote:

Originally Posted by pflute

My Neighborhood Chain Contest show blanks where the workable facilities should be. Nothing is working. Is that part of this switch to HTML5? Just want to know what to do! Thanks.

Hi pflute

The migration to HTML5 has no facilities available for a time, so the NCC has been suspended till we get facilities working again.

RosieGo · #6 Jan 03 2021, 02:58 PM

When I go to the Neighborhood Chain contest, I am unable to open open the work links for any of the facilities that are in the new contest. I have my preferences marked to play the NCC and never had a problem until this new contest. I have lost time already by the links not working.
Rosie

**marymarcel** · #7 Jan 03 2021, 02:59 PM

Quote:

Originally Posted by RosieGo

When I go to the Neighborhood Chain contest, I am unable to open open the work links for any of the facilities that are in the new contest. I have my preferences marked to play the NCC and never had a problem until this new contest. I have lost time already by the links not working.
Rosie

Hi Rosie

The migration to HTML5 has no facilities available for a time, so the NCC has been suspended till we get facilities working again.

BarbLH · #8 Jan 07 2021, 01:01 AM

Oopsy! I was using the Flash version of FT: Out of habit I went to the NCC & started up the facilities that showed for the quest. Shouldn't the NCC still be suspended? Or are facilities soon going to be made available in the HTML5 version?

**Tiger** · #9 Jan 07 2021, 07:03 AM

Quote:

Originally Posted by BarbLH

Oopsy! I was using the Flash version of FT: Out of habit I went to the NCC & started up the facilities that showed for the quest. Shouldn't the NCC still be suspended? Or are facilities soon going to be made available in the HTML5 version?

Hi BarbH,

We will ask about this, it's possible it's a mistake as the 12th is the date Adobe stated that they would disable flash and that's less than a week away so if they do go ahead with that then you won't be able to complete the week unless both the facilities and the NCC are added to the new version by that time.

BarbLH · #10 Jan 07 2021, 11:50 AM

Quote:

Originally Posted by Tiger

Hi BarbH,

We will ask about this, it's possible it's a mistake as the 12th is the date Adobe stated that they would disable flash and that's less than a week away so if they do go ahead with that then you won't be able to complete the week unless both the facilities and the NCC are added to the new version by that time.

Thank you, Tiger!