OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[SirMatthew KC]

I have tried and tried but I cannot get my account to load in OperaGX. I have enabled 3rd party cookies and popups but it gives me this error. I don't understand. I haven't changed anything.
Screenshot 2024-04-28 213835.jpg

[Taz D]

Originally Posted by SirMatthew KC

I have tried and tried but I cannot get my account to load in OperaGX. I have enabled 3rd party cookies and popups but it gives me this error. I don't understand. I haven't changed anything.
Attachment 25862

Hi SirMatthew,
The only thing I can suggest is see if there is an update for OperaGX. There was an update for that yesterday. SHould be LVL 5 (core: 109.0.5097.62)

[SirMatthew KC]

Originally Posted by Taz D

Hi SirMatthew,
The only thing I can suggest is see if there is an update for OperaGX. There was an update for that yesterday. SHould be LVL 5 (core: 109.0.5097.62)

Thanks. I'll check.

[Taz D]

Originally Posted by SirMatthew KC

Thanks. I'll check.

Hi SirMatthew,
If you do have to update it, I suggest you also make sure your computer is updated and if you do any update for either be sure to restart your computer to get those to take.

[beverduster]

always looked forward to the new releases, they made my day how ever last july i had open heart surgery and now am feeling lot better, i need sum help of getting my farms back on, i messed sumthing up & now i cant play, i really miss playing farm town

& to all my farm town friends, im ok now & ill be playing again with you. i am feeling much better now

[Taz D]

Originally Posted by beverduster

always looked forward to the new releases, they made my day how ever last july i had open heart surgery and now am feeling lot better, i need sum help of getting my farms back on, i messed sumthing up & now i cant play, i really miss playing farm town

& to all my farm town friends, im ok now & ill be playing again with you. i am feeling much better now

Hi Beverduster,
I moved your post to the Help & Support thread about loading issues.

Glad to hear you are feeling better.
What happens when you try to load your farms?

[LisaScobee]

Receiving this error and game stuck

2024-05-04 00:28:15.175 INFOCheckpoint-B-000 - Initialized
2024-05-04 00:28:15.176 LOGFT Client Services Inited.
2024-05-04 00:28:15.207 LOGSessionId: 4032028
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 (0x00005916) Direct3D11 vs_5_0 ps_5_0, D3D11)
2024-05-04 00:28:16.177 LOGnavigator.mediaDevices support available
2024-05-04 00:28:44.823 ERROR{"isTrusted":true}

[Taz D]

Originally Posted by LisaScobee

Receiving this error and game stuck

2024-05-04 00:28:15.175 INFOCheckpoint-B-000 - Initialized
2024-05-04 00:28:15.176 LOGFT Client Services Inited.
2024-05-04 00:28:15.207 LOGSessionId: 4032028
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 (0x00005916) Direct3D11 vs_5_0 ps_5_0, D3D11)
2024-05-04 00:28:16.177 LOGnavigator.mediaDevices support available
2024-05-04 00:28:44.823 ERROR{"isTrusted":true}

Hi LisaScobee,
Are you trying to use private browsing in Chrome? It is possible that would be blocking some of the download as it is not all in the same location on the servers. You need to use normal browsing as the private browsing will not work.
If you are not using the private browsing then it may be that you are not allowing cookies and pop ups that are needed for the game. Instructions for that are in the following link:
https://www.slashkey.com/forum/showthread.php?t=625118


Beyond that we do not have any help for you with this issue. If you are still having problems after checking that then please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366