OFFICIAL Accidentally Bought, Deleted or Sold Something

[janorz]

On 3/18/24, I decided to upgrade my Trading Warehouse buying limit. I bought three $20 outfits before I realized I needed the $50 ones. So, I bought the $50 ones. Is there anyway I can get a refund for the clothes I didn't want/need?

[marymarcel]

Originally Posted by janorz

On 3/18/24, I decided to upgrade my Trading Warehouse buying limit. I bought three $20 outfits before I realized I needed the $50 ones. So, I bought the $50 ones. Is there anyway I can get a refund for the clothes I didn't want/need?

Hi janorz

I moved your post to the thread for your problem.

You need to contact Support team and let them know what happened. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Jeanettes270]

I bought the wrong tool. I wanted the Combine harvest plow 6x6 Ex .
Guess I didn;t pay attention enough and bought the Harvester 6x6 EX,. No good to me at this time,. Is there anyway this can be corrected Farmcash credit back to me? I don't know where else to post as when I click contact us this page cones up.

[Taz D]

Originally Posted by Jeanettes270

I bought the wrong tool. I wanted the Combine harvest plow 6x6 Ex .
Guess I didn;t pay attention enough and bought the Harvester 6x6 EX,. No good to me at this time,. Is there anyway this can be corrected Farmcash credit back to me? I don't know where else to post as when I click contact us this page cones up.

Hi Jeanettes,
I moved your post to the thread about accidently buying sometthing.
You had to buy the harvester before you can buy the combine harvest plow. That is why you were redirected to the harvester to buy it first. The tools have to be bought in order. You can not buy a combine without owning the previously required tools.

[Jeanettes270]

Originally Posted by Taz D

Hi Jeanettes,
I moved your post to the thread about accidently buying sometthing.
You had to buy the harvester before you can buy the combine harvest plow. That is why you were redirected to the harvester to buy it first. The tools have to be bought in order. You can not buy a combine without owning the previously required tools.

My Combine harvest plow EX is unlocked for ne to buy. I am sure it was unlocked before wrong ourchase.

[Taz D]

Originally Posted by Jeanettes270

My Combine harvester is unlocked for ne to buy. I am sure it was unlocked before wrong ourchase.

Hi Jeanettes,
No it wasn't unlocked until you bought the harvester. You only have 1 harvester 6x6 EX in your storage so that would be the one you just bought.

You have to own the harvester before you can buy the combine harvest/plow. Before you can buy the combine harvest/plow/plant you will need to buy the seeder for that level.
You can find the information on what you have to own before buying the next tool in the following link to the Game Guide chapter 21 about the tools:
https://www.slashkey.com/forum/showt...46#post6146146

[Jeanettes270]

Originally Posted by Taz D

Hi Jeanettes,
No it wasn't unlocked until you bought the harvester. You only have 1 harvester 6x6 EX in your storage so that would be the one you just bought.

You have to own the harvester before you can buy the combine harvest/plow. Before you can buy the combine harvest/plow/plant you will need to buy the seeder for that level.
You can find the information on what you have to own before buying the next tool in the following link to the Game Guide chapter 21 about the tools:
https://www.slashkey.com/forum/showt...46#post6146146

OK Thanks. Gonna have to pay more attebtion next time I buy

[bluehair]

I bought another train (to get to the 4 trains) and accidentally bought another long one door box car.

how do I go about getting a refund so I can buy a different box car.

[Taz D]

Originally Posted by bluehair

I bought another train (to get to the 4 trains) and accidentally bought another long one door box car.

how do I go about getting a refund so I can buy a different box car.

Hi Bluehair,

I moved your post to the thread about accidental purchases. I am sorry but we can not give refunds through the forums. You will need to contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366