OFFICIAL Farm Pass

[Taz D]

Originally Posted by WSU Rocker

What's a trick?

Hi Christi,
It is working something in the game by a method that is not supposed to be done, such as layering. We are not allowed nor can we allow instructions in the forums for how to do any of those tricks. You may not have know you did it, but that would be why those showed back up.

[BarbLH]

UPDATE on my problem purchasing Farm Pass:
Thought you'd like to know it's working OK now!

I also tried to get more Farm Cash & had a problem with that, too. I usually use Chrome but I tried a different browser. I successfully purchased the Farm Pass & the Farm Cash. All is well

PS: I never heard from Support - nothing in my email, nothing in Spam folder.

Originally Posted by Taz D

Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.


Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Taz D]

Originally Posted by BarbLH

UPDATE on my problem purchasing Farm Pass:
Thought you'd like to know it's working OK now!

I also tried to get more Farm Cash & had a problem with that, too. I usually use Chrome but I tried a different browser. I successfully purchased the Farm Pass & the Farm Cash. All is well

PS: I never heard from Support - nothing in my email, nothing in Spam folder.

Hi BarbLH,
Support did look at your account on the 1st, so I am sure they answered you. It may be that your email provider rejected the answer. You might want to add Support@slashkey.com to your contacts to make sure they go through to you.
Glad you at least got everything purchased. You may want to clear cookies in your Chrome and see if that will work.

[cbl456]

Hi. My FP today is get hired at the market and earn 662,864 coins. I was hired to fish and earned over 3 million each farm. I have worked multiple farms and still this is not showing as complete. I have shut down and reopened Slashkey multiple times but that hasn't corrected the problem. Thanks for your help.

[WSU Rocker]

Originally Posted by Taz D

Hi Christi,
It is working something in the game by a method that is not supposed to be done, such as layering. We are not allowed nor can we allow instructions in the forums for how to do any of those tricks. You may not have know you did it, but that would be why those showed back up.

Interesting... So, if the goal was harvest 133,000 flowers, and I harvested my OWN flowers, would that be considered a trick? That's the only thing I can think of because the other 2 goals I completed as I've completed them before (receive 15 gifts of a certain thing, and start 200 batches of an item in a facility). The ONLY thing I can think of is that it didn't like that I harvested my own flowers. But, I don't remember seeing anything that said you couldn't do that, so... Oh well.

Now I know. :-)

Thanks for the help.

-Christi

[Taz D]

Originally Posted by WSU Rocker

Interesting... So, if the goal was harvest 133,000 flowers, and I harvested my OWN flowers, would that be considered a trick? That's the only thing I can think of because the other 2 goals I completed as I've completed them before (receive 15 gifts of a certain thing, and start 200 batches of an item in a facility). The ONLY thing I can think of is that it didn't like that I harvested my own flowers. But, I don't remember seeing anything that said you couldn't do that, so... Oh well.

Now I know. :-)

Thanks for the help.

-Christi

Hi Cristi,
No harvesting your own flowers would not be a trick. I can't tell you how as that would be putting the instructions on how on here and we can't do that. I am not sure how you ended up with the goals showing back up exactly.

[Taz D]

Originally Posted by cbl456

Hi. My FP today is get hired at the market and earn 662,864 coins. I was hired to fish and earned over 3 million each farm. I have worked multiple farms and still this is not showing as complete. I have shut down and reopened Slashkey multiple times but that hasn't corrected the problem. Thanks for your help.

Hi Cbl,
I just checked your Farm Pass goals and the only goal you have left is a seasonal goal to unload 3 Ultimate trains. I do not see any goal for earning an amount of coins. If it is not the set of farms related to your email address in here then please provide the ID number for the correct farm set.

[Enigmacross]

In farm pass,
Under season goals.
I had 2 goals for ships.
One of them was to unload 2 blue ships and the other was to unload 9 ships.
I had one blue ship already done and I think about 4 other ships.
They have disappeared and now it shows that I have done nothing towards these goals.
What has happened? Did I do something?

[marymarcel]

Originally Posted by Enigmacross

In farm pass,
Under season goals.
I had 2 goals for ships.
One of them was to unload 2 blue ships and the other was to unload 9 ships.
I had one blue ship already done and I think about 4 other ships.
They have disappeared and now it shows that I have done nothing towards these goals.
What has happened? Did I do something?

Hi Enigmacross

Im sorry but we do not have data for the completed goals, we can only see what is pending and done in your farm pass.

I checked your farm pass and 2 seasonal goals for ships are showing up as not done at all, and 1 for fishing is already done.

I'm not sure what happened there, so please contact Support team and see if they can check further on that problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[tmoulder]

I passed the level to get a facility ingredient. I had no Diamond Vases, so I selected it, spun the wheel and it came up with 1730. After I reloaded the game multiple times, I still have no Diamond Vases.

Please help me get this product.

Tom Moulder