OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[vfreeme]

My game still takes forever to load. Never used to have this problem. 1678632885 Build No: 425 I am about to quit this game. I love the game have been playing since it started on my space. But its not worth the hassels.

[marymarcel]

Originally Posted by vfreeme

My game still takes forever to load. Never used to have this problem. 1678632885 Build No: 425 I am about to quit this game. I love the game have been playing since it started on my space. But its not worth the hassels.

Hi vfreeme

Did you try the suggestions given to you in the following link:
http://r1.slashkey.com/forum/showthr...90#post6525490

Please reset your router/modem for a minute and then see if that helps you.

Also try another updated browser to see if you have the same problems.

[vfreeme]

Did all that and have tried three devices. Its the game not my equipment. I have many friends having the same issue. Cant play slashkey games because of loading issues.

[marymarcel]

Originally Posted by vfreeme

Did all that and have tried three devices. Its the game not my equipment. I have many friends having the same issue. Cant play slashkey games because of loading issues.

Hi vfreeme

Do you remember if while you were playing the console showed WebGL reverted to 1.0 ?

Asking this as Chrome and Edge have both dropped support for 1.0, so that would be why the game doesnt load if you are using those browsers.
You may have to switch to another browser that does support it and will allow it to drop you back down to version 1.0 in the game.

Other than that and as you said you have tried everything suggested, then please contact Support team. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[ray1851]

when are you doing something about the loss of internet om farmtown and ,the store not opening properly

[Taz D]

Originally Posted by ray1851

when are you doing something about the loss of internet om farmtown and ,the store not opening properly

Hi Ray,
I have moved your post to the thread about loading problems.
Loss of internet is not an issue with Farm Town. The servers are up and running just fine. If you are getting a loss of internet then the problem is somewhere between you and the servers. To get to the servers your data goes through many links to get to the Facebook app servers and then many more links to get to the Farm Town servers. Any one of those links can have problems either with dropping out or overloaded with traffic that can cause a loss of data or a slowdown of transfer.
Unfortunately Farm Town does not have any way to monitor any of those links nor do they own them so have no way to fix them when you have this problem.

[Don't feed the beggers]

So I will put it here and i'm sure someone will move it to the right spot ....BUT what is this "Your browser does not support WebGL." this is a sometimes thing that pops up and random...what is it? what does it mean? and how do I make it go away forever ? tyia

[Taz D]

Originally Posted by Don't feed the beggers

So I will put it here and i'm sure someone will move it to the right spot ....BUT what is this "Your browser does not support WebGL." this is a sometimes thing that pops up and random...what is it? what does it mean? and how do I make it go away forever ? tyia

Hi Don't feed the beggars,
I moved your post to the thread about WebGL disabled.
This happens when you game encounters an error. There isn't anyway to make it go away forever. To clear this , you need to try first to close your browser and then reopen it. If that doesn't work you will need to restart your computer.

[Don't feed the beggers]

Originally Posted by Taz D

Hi Don't feed the beggars,
I moved your post to the thread about WebGL disabled.
This happens when you game encounters an error. There isn't anyway to make it go away forever. To clear this , you need to try first to close your browser and then reopen it. If that doesn't work you will need to restart your computer.

ty, is there a way to prevent it from happening?

[Taz D]

Originally Posted by Don't feed the beggers

ty, is there a way to prevent it from happening?

Hi Don't feed the beggars,
Not that we know of. As I said it happens when the game encounters an error, so it stops responding and the server thinks your computer no longer has WebGL. It can be any kind of error that happens so there is no way to track exactly when it will happen.