OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[jackiep63]

The problem is, it was fine yesterday and impossible this morning with the same settings. Now things seem to be nearly normal.

[marymarcel]

Originally Posted by jackiep63

The problem is, it was fine yesterday and impossible this morning with the same settings. Now things seem to be nearly normal.

Hi jackiep

Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

If you do any update, then it is always better to restart your computer.

You can also try all suggestions given in the first post, first page of this thread.

Also, if there was a problem or heavy traffic in any of the multiple links you have to go through to get to your farms, then we cant do anything about that and you only need to wait till it gets better or back to normal again.

[jackiep63]

Originally Posted by marymarcel

Hi jackiep

Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

If you do any update, then it is always better to restart your computer.

You can also try all suggestions given in the first post, first page of this thread.

Also, if there was a problem or heavy traffic in any of the multiple links you have to go through to get to your farms, then we cant do anything about that and you only need to wait till it gets better or back to normal again.

Without me changing anything it now seems to be working. Oddly enough other posters on here were having exactly the same issues. Thanks for fixing it.

[marymarcel]

Originally Posted by jackiep63

Without me changing anything it now seems to be working. Oddly enough other posters on here were having exactly the same issues. Thanks for fixing it.

Hi jackiep

Im glad things are getting better for you, but we didnt do anything.

I have checked and you and other 2 users who had problems are located in UK, so maybe there was some kind of issue with internet, heavy traffic or a link was down and you all were affected.

[tina7447]

Thank you so much for responding, Mary.

[marymarcel]

Originally Posted by tina7447

Thank you so much for responding, Mary.

You are welcome tina

[CornySue]

Hi, my name is CornySue. I have been unable to get on the Slashkey Game. I have been getting a BLACK SCREEN with the box that shows a white line that goes across the screen so far and stops. I have not been able to get on the game for days. I really miss playing. Can you advise me on what I am doing wrong. Thank you.

CornySue
# 75

[Taz D]

Originally Posted by CornySue

Hi, my name is CornySue. I have been unable to get on the Slashkey Game. I have been getting a BLACK SCREEN with the box that shows a white line that goes across the screen so far and stops. I have not been able to get on the game for days. I really miss playing. Can you advise me on what I am doing wrong. Thank you.

CornySue
# 75

Hi Corny Sue,
I moved your post to the thread about loading problems.


Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

If you do any update, then it is always better to restart your computer.

You can also try all suggestions given in the first post, first page of this thread Including the one in the link in that post.

[leighton23]

Hi - thanks to all for responding - the issue seems to have sorted itself out apart from a slight hitch yesterday
Fingers crossed that it holds now, I'd hate to lose FT after 15 years

[Caine1]

As of Thursday 24th August 2023, the game loads perfectly well in the morning but fails to load (or takes around 30 minutes to load when its successful) in the afternoon/evening. There is absolutely nothing wrong with internet, the browser or my pc as the game loads perfectly well in the mornings!!!!!