My farm won't load
 

100000638807616 Build No: 416 , I have not been able to load my farm this afternoon. I was on it this morning. I get a black screen.

Hi Angelbear,
I moved your post to the thread about loading problems. I just loaded your farms without any problems.


Please make sure your browser and computer system are updated.


If that does not fix it then please try all the suggestions in the first post of this thread including the ones in the link there.

Hello,
Last night my computer unexpectedly turned off, of course I rebooted and tried getting into FT for 3 hours.. gave up at midnight. So at 8am started trying to get in again with no luck after an hour. I totally cleared all the cache, rebooted and still couldn’t get in. Cleared the mem cache, the webgl and webgl2 are working. It's now been almost 5 hours and still can't get in.
I get the little box that says an embedded page at l1.slashkey,com says abort (yadayada) with this:
2022-11-18 18:42:40.936 INFOCheckpoint-B-000 - Initialized
2022-11-18 18:42:40.937 LOGFT Client Services Inited.
2022-11-18 18:42:40.953 LOGSessionId: 10181242
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36 Edg/107.0.1418.42
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11)
2022-11-18 18:42:41.067 LOGnavigator.mediaDevices support available
2022-11-18 18:49:09.505 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-11-18 18:49:09.507 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild416.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-11-18 18:49:09.509 ERRORfalling back to ArrayBuffer instantiation
This happened Tuesday, October 18, 2022 last time.

Your Facebook USER ID number is: 1787291526 Build No: 416
Thank you. Bubs

Hi bgalore :)

Which browser are you using? Is it up to date?

Did you try another updated browser to see if you were able to load the game?

Please check for any pending update for Windows or Mac in case you use it. I got a compiled update for Windows days ago.

Also please go to the first post, first page of this thread for more suggestions.

I also unchecked all Show .... options in your preferences, the wrench to help you to load the farm easier.

Hello Marymarcel!
I use Microsoft Edge, yes it is up to date... just updated on Monday.
I do have Opera, can't boot there either.
Thank you,
Bubs:)

Hi bgalore :)

Please try all suggestions given in the first post of this thread and also what is suggested in this link:
http://r1.slashkey.com/forum/showthread.php?t=627590

Are you able to load Facebook without problems? If so, then click in the Farm town icon placed on the left in your facebook home page, or try the Play Farm Town button at the top of this forum.
Do not use any saved link you could have in your computer.

If you play other games on facebook, are they working ok for you?

Still not working or in FT
 

Hello Marymarcel:
I have done the following from that link:
I checked checked server and connectivity with the link and got the response as shown in Rob T's post.
I had already cleared my memcache several times and completely cleared the browser history and cache.
I did try to load from the forum and just now from my home page. Thinking as have been 7 hours at this. :eek: Time to walk away from this irritation and get some other things done in real life.
I thank you for your help, have a great weekend.
Bubles Galore

Not sure if this will help
 

I cleared my memcache again here is my user #:1787291526
Don't know if it will help or not.
Thank you again,
Bubs

Hi bgalore :)

Im sorry nothing has worked for you.

You didnt say if you checked for any update for Windows, please do that and then restart your computer, Im concerned about your computer could be damaged due the shut down, but not sure.

If that doesnt work, the please contact Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Chrome versus Opera
 

I also use my daughter's facebook account for Farmtown. How come I can log in to her account on Opera but not on Chrome?
What should I do?