Thread: Official Top Post Thread Storage on the farm
View Single Post
  #297  
Old May 01 2025, 09:34 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,809
Default

Quote:
Originally Posted by hello5143 View Post
I have had some 3 glitches with missing storage and yellow gift machine not working properly. I have sent 2 support emails within the last 5 days. It is very unusual for me to have to send support an email. I have not received the auto "we received your email" replay. My question is has anyone else had unusual amount of glitches this past week. And with no auto replay email from support should I worry they did not receive them? I copy and pasted the email from the forum (support@ slashky.com). I have just have not had so may isues in such a small amount of time. I am just wanted to know if itis just me.
Hi Hello,
I moved your post to the thread about storage since that is the first thing you mentioned. If you used exactly the email address you entered in your post then they would not have gotten your tickets. The email address is support@slashkey.com.
There has been a problem with Support recently and they are working on the issue. That said they are getting the tickets and answering as quick as they can. It can take up to several days for them to respond to you as it is slower than normal.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote