OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[LisaScobee]

Originally Posted by Taz D

Hi Lisa,
If it is an internet problem then whoever owns the link that was not working must have fixed it. There is nothing we can do for those.

I showed you what I was seeing in the game console. It's not appearing there now. Why is that a problem on MY end?

[Taz D]

Originally Posted by LisaScobee

I showed you what I was seeing in the game console. It's not appearing there now. Why is that a problem on MY end?

Hi Lisa,
It would be either a problem in your computer causing the error in downloading those parts of the game or it would be an internet problem causing an incomplete or not downloading of those parts because they were not getting back to your computer when you open the game.
If it was the servers not sending the data then we would have many who were not being able to load the game and that was not the case at that time.
We don't have any way of remotely checking either your computer or the internet links between you and the servers, so the only thing we can do is offer suggestions.

[LisaScobee]

Originally Posted by Taz D

Hi Lisa,
It would be either a problem in your computer causing the error in downloading those parts of the game or it would be an internet problem causing an incomplete or not downloading of those parts because they were not getting back to your computer when you open the game.
If it was the servers not sending the data then we would have many who were not being able to load the game and that was not the case at that time.
We don't have any way of remotely checking either your computer or the internet links between you and the servers, so the only thing we can do is offer suggestions.

Whatever works. Time to take a break (perhaps permanently).

[LisaScobee]

Happens multiple times a day on TWO different laptops.

[marymarcel]

Originally Posted by LisaScobee

Happens multiple times a day on TWO different laptops.

Hi Lisa

I moved your post to the thread for your problem.

Please follow all suggestions given in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590