New Release -- June 6th, 2024

[Lila63]

[quote=marymarcel;6582838]Hi Farmers

From Raul notes for the New Release:

If you have already purchased those facilities and would like a refund, please add those facilities to your item storage and contact support, we will credit the farm cash to your account and remove the facilities from your storage.


l have a neighbor that has contacted support several times for a refund. and no response at all. Are they just behind?

[marymarcel]

[quote=Lila63;6585050]

Originally Posted by marymarcel

Hi Farmers

From Raul notes for the New Release:

If you have already purchased those facilities and would like a refund, please add those facilities to your item storage and contact support, we will credit the farm cash to your account and remove the facilities from your storage.


l have a neighbor that has contacted support several times for a refund. and no response at all. Are they just behind?

Hi Lila

Did your neighbor check their spam folder in case the response was sent there?

It is better if you help your neighbor to register into the forums and then post so we can work directly with them.