OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[FF1976]

It would be helpful if somebody had a direct line with the developers and could give us more information than just repeating what's been posted before. The lack of information is what fuels rumors and anger. If the developers aren't in contact with Facebook, and just sitting around waiting for an answer, that's not right. Even a little bit of information would help.

[Taz D]

Originally Posted by FF1976

It would be helpful if somebody had a direct line with the developers and could give us more information than just repeating what's been posted before. The lack of information is what fuels rumors and anger. If the developers aren't in contact with Facebook, and just sitting around waiting for an answer, that's not right. Even a little bit of information would help.

Hi FF,
We are in contact with the developers and there isn't anything new to report. The developers have done what they are supposed to and it is up to Facebook to respond. There is nothing more they can do until they get a response from Facebook. I am sorry if that is not enough for you, but that is all we have. All I can say is if you didn't read it here it is not true.

[FF1976]

Originally Posted by Taz D

Hi FF,
We are in contact with the developers and there isn't anything new to report. The developers have done what they are supposed to and it is up to Facebook to respond. There is nothing more they can do until they get a response from Facebook. I am sorry if that is not enough for you, but that is all we have. All I can say is if you didn't read it here it is not true.

I'm being patient and I don't believe anything I might hear/see anywhere else. It;s not a matter of being enough, but there is an old saying: "the squeaking wheel gets the grease". That's why I think the developers shouldn't be as passive as they appear to be.

[Taz D]

Originally Posted by FF1976

I'm being patient and I don't believe anything I might hear/see anywhere else. It;s not a matter of being enough, but there is an old saying: "the squeaking wheel gets the grease". That's why I think the developers shouldn't be as passive as they appear to be.

Hi FF,
What would you like them to do? There is no contact phone number with Facebook for the developers of apps. They have to go through the processes on line that Facebook has set up for them. Again there is nothing else they can do. I am sure they have explored all avenues of trying to speed this process up, but in the end it requires Facebook to act.

[shell1960]

Hi Raul ...Thanks so much for your response.I guess I will just wait around and hopeefully get the game back

[suemack]

I just want to say thank you to whole Slashkey team for all the work that went into keeping Farmtown alive when the Flash player was retired, that was a massive job, you guys were amazing . . . . and this forum team is the best! This is just a glitch, hopefully we'll be back playing real soon.

[Mister-T]

I read a couple posts in the announcement section where those who kept the game open when Facebook shut it down for everyone else, are still able to play. This got me wondering if Facebook is concerned about security issues through those still open portals, and are not reactivating the game until everyone still farming logs out and resets?

[Taz D]

Originally Posted by Mister-T

I read a couple posts in the announcement section where those who kept the game open when Facebook shut it down for everyone else, are still able to play. This got me wondering if Facebook is concerned about security issues through those still open portals, and are not reactivating the game until everyone still farming logs out and resets?

Hi Mister-T,
When they are connected to the game they are not connected to Facebook but are working from the Farm Town servers. The only way they would connect to the Facebook servers would be if they try to do anything in the Send Gifts, My Requests or My Neighbors tab which gives you the same link everyone else has and will dump them out of the game. So no it has nothing to do with delaying Facebook. Facebook has been sent the code for them to approve to complete the security changes they requested.

[Mister-T]

Originally Posted by Taz D

Hi Mister-T,
When they are connected to the game they are not connected to Facebook but are working from the Farm Town servers. The only way they would connect to the Facebook servers would be if they try to do anything in the Send Gifts, My Requests or My Neighbors tab which gives you the same link everyone else has and will dump them out of the game. So no it has nothing to do with delaying Facebook. Facebook has been sent the code for them to approve to complete the security changes they requested.

Thanks for clarifying that Taz.

[daveb]

Originally Posted by Taz D

Hi Mister-T,
When they are connected to the game they are not connected to Facebook but are working from the Farm Town servers. The only way they would connect to the Facebook servers would be if they try to do anything in the Send Gifts, My Requests or My Neighbors tab which gives you the same link everyone else has and will dump them out of the game. So no it has nothing to do with delaying Facebook. Facebook has been sent the code for them to approve to complete the security changes they requested.

I was wondering if there is any way of connecting to the FT servers and play the game offline like those who never closed out the app. This would at least help us to get through this trying time.