Closed Feedback Threads

[sheroulo]

I contacted SlashKey with this:
This is appearing on the top of my neighbor page:
Your neighbor list is full. Please remove some neighbors before you add more.
How the heck can it be full when I clearly have 9 spaces available to add neighbors when I am on my farm and scroll through the neighbors.
This just showed up since the latest update.
Fix this bug, since this was NEVER an issue prior to the last update. No matter what, when you update stuff something happens to our neighbors. We have to constantly check to make sure we haven't lost neighbors after updates.
And this was the reply I received: (I think they are blowing smoke in the reply)
Date: Wed, 17 Jun 2015 02:14:09 -0400
Subject: [SUPPORT #SFU-875902]: says neighbors are full
CC:
From: support@slashkey.com
To: [mod edit:email removed for safety]

Hi,
It is not a bug,The neighbors limit is based on how many digits the database can hold, it varies because not everyones ID is the same length. ID's are normally 8 to 15 characters in length. so it can vary from 80 to 110. depending on the ID's of your neighbors. At the present time, it is a limitation of the game, and can't be increased.
Because this upper limit varies you will always see spaces in the bar itself, and you only noticed the change in the last update, because before there was no warning, instead, you could add more neighbors, but then you lost neighbors too, so your total never went up. we added the warning to prevent you losing neighbors without you knowing.
Rob,
Slashkey Support Staff

[Tiger]

Originally Posted by sheroulo

I contacted SlashKey with this:
This is appearing on the top of my neighbor page:
Your neighbor list is full. Please remove some neighbors before you add more.
How the heck can it be full when I clearly have 9 spaces available to add neighbors when I am on my farm and scroll through the neighbors.
This just showed up since the latest update.
Fix this bug, since this was NEVER an issue prior to the last update. No matter what, when you update stuff something happens to our neighbors. We have to constantly check to make sure we haven't lost neighbors after updates.
And this was the reply I received: (I think they are blowing smoke in the reply)
Date: Wed, 17 Jun 2015 02:14:09 -0400
Subject: [SUPPORT #SFU-875902]: says neighbors are full
CC:
From: support@slashkey.com
To: [mod edit:email removed for safety]

Hi,
It is not a bug,The neighbors limit is based on how many digits the database can hold, it varies because not everyones ID is the same length. ID's are normally 8 to 15 characters in length. so it can vary from 80 to 110. depending on the ID's of your neighbors. At the present time, it is a limitation of the game, and can't be increased.
Because this upper limit varies you will always see spaces in the bar itself, and you only noticed the change in the last update, because before there was no warning, instead, you could add more neighbors, but then you lost neighbors too, so your total never went up. we added the warning to prevent you losing neighbors without you knowing.
Rob,
Slashkey Support Staff

Hi,

I removed your email for safety reasons.

The neighbours limit is not governed by the empty spaces in your neighbours bar. It is based on how many digits the database can hold, it varies because not every ones ID is the same length. ID's are normally 8 to 15. characters in length. So depending on how long your neighbours ID numbers are you could get a minimum of 80 or more. It's usually around the 100 mark.

The message on your neighbour tab tells you when you have reached your maximum so you know if you need to perhaps get rid of neighbours that no longer play to make room for ones that do.

You can see how many neighbours you currently have by clicking on the trophy icon in your tool box.

[bgfarmer]

I have the message that my neighbor list is to full and to remove some of them.
I want comply with this message by removing some of the (inactive) Not Neighbors. However there is not button to remove them from the list?
Please make this possible, I work hard to get neighbors who work.
Why would I want to remove my neighbors from the list????????
Make it possible to move those who are not my neighbors from the list and will be happy to comply.

[Taz D]

Originally Posted by bgfarmer

I have the message that my neighbor list is to full and to remove some of them.
I want comply with this message by removing some of the (inactive) Not Neighbors. However there is not button to remove them from the list?
Please make this possible, I work hard to get neighbors who work.
Why would I want to remove my neighbors from the list????????
Make it possible to move those who are not my neighbors from the list and will be happy to comply.

Hi bgfarmer,
There isn't any way to remove the ones in the white boxes except for them to remove Farm Town from their apps in the settings. However, those are not the ones that the message is about.
What that message is telling you is your neighbors list is full and you cannot add anyone else unless you remove someone. If you are happy with all the neighbors you have and are not trying to add a new one, then you are ok.

[bgfarmer]

Thanks for your reply. That cleared up a lot for me. The reason I am trying to add new neighbors is my storage has become inadequate.
I need additional neighbors to increase my storage space.
Question:
If I delete any of my neighbors who are small, (like under 650) and replace with larger neighbors, will this give me additional storage space?
Thanks in advance for your assistance.

[Taz D]

Originally Posted by bgfarmer

Thanks for your reply. That cleared up a lot for me. The reason I am trying to add new neighbors is my storage has become inadequate.
I need additional neighbors to increase my storage space.
Question:
If I delete any of my neighbors who are small, (like under 650) and replace with larger neighbors, will this give me additional storage space?
Thanks in advance for your assistance.

Hi bgfarmer,
No it won't. The level of the farmer has no bearing on your storage amount. Each neighbor gives you the same amount of storage regardless of their level in the game.

[james_a_thompson]

Is there any way to sort players by ID in the My Neighbors tab? If a player's ID is the determining factor in the amount of neighbors I may have, I wish to look for prospective neighbors with shorter ID's.

Originally Posted by james_a_thompson

Is there any way to sort players by ID in the My Neighbors tab? If a player's ID is the determining factor in the amount of neighbors I may have, I wish to look for prospective neighbors with shorter ID's.

Hi James, I'm sorry, but it is not possible to sort players in this order. The combination of ID numbers is immense, and it would basically take you "forever and a day", to try and locate players with shorter ID numbers.

[BethFB]

I would love to have a way to know who does the Co-Op quests on My Neighbors as that way, I can cull the ones who play the Co-Ops and those who don't. So I could add more people who plays Co-Ops to my Neighbor bar in game.

Beth

[JuliaK]

Originally Posted by BethFB

I would love to have a way to know who does the Co-Op quests on My Neighbors as that way, I can cull the ones who play the Co-Ops and those who don't. So I could add more people who plays Co-Ops to my Neighbor bar in game.

Beth

Hi Beth, I have been in the same position... I took the long way over a couple of weeks, and kept a list of my neighbours who has the light showing for Co Op quests... and made sure that I kept them as neighbours... the other ones I sent a friendly message to ask them if they did the quests? even if you remove them from your neighbours, if they you as a neighbour they still will. I now maintain that around 75% of my neighbours are coop active.

I keep my neighbours around the 80 mark so that when I work a friends work request for their facilities, if they do have a coop quests, I send them a message letting them know I am going to send them a neighbour request... it is all a matter of working out what method works best for you but they are time consuming but I think well worth it in the end...