#3271
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Please go to the 1st post on page 1 of this thread. There is more information and help for you there. Please try those and see if they help you.
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Tiger Clickable Help Links:
Need help? Post in Help and Support How to get and Create your Farm Link How to FIND YOUR POSTS on the forum. |
#3272
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If you are still having this problem and have not made any changes to your browser please check if the browser needs updating then try just closing the browser and then reopen it and see if the message clears. If that does not clear the problem up Please go to the 1st post on page 1 of the HTML5/WebGL thread. There is information and help for you there on how to enable WebGL.
__________________
Tiger Clickable Help Links:
Need help? Post in Help and Support How to get and Create your Farm Link How to FIND YOUR POSTS on the forum. |
#3273
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I am sending you a private message that will help you to find your posts on the forum. I am sorry that we have to move them, but we do it at the developers request. Specific issues or question have to go in specific threads. You can find your private messages by looking top right of any forum page when you are logged into the forum. Just under your username for the forum there is a private messages link, just click on it to open your messages. If you wish you can continue working with support, as we are not aware of when you last contacted them or what they asked you to try or if you wish you can continue with the following to check which of these you may not have already tried:
__________________
Tiger Clickable Help Links:
Need help? Post in Help and Support How to get and Create your Farm Link How to FIND YOUR POSTS on the forum. Last edited by Tiger; Feb 07 2021 at 07:12 AM. |
#3274
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Hi Renata, The 1st post on page 1 of this HTML5/WebGL thread was updated with more information since you last posted on the forum. It has new information to help those that can not load the game. Please go there and read that post and see if anything listed there is that you have not already tried. I am copying your post to the relevant closed thread where the developers will be able to see it, but if you have not already tried those items you do need to try them and then if the information you have already supplied changes please post here again to update that information.
__________________
Tiger Clickable Help Links:
Need help? Post in Help and Support How to get and Create your Farm Link How to FIND YOUR POSTS on the forum. |
#3275
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1068176489
when trying to work in full screen it is very, slow or won't work at all, it was working good for me for a while, planting or harvesting trees ect
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#3276
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I moved your post to the HTML thread about game being slow. There is new information in the first post of this thread that might help you with the slowness.
__________________
Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#3277
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USER ID number 1297187516. While fishing, my screen went black. I hit the ESC button on my keyboard and I had the top banner of the game, white playing area with a frowny face. I reloaded the game and had the WebGL Supported, but DISABLED -- ERROR! It will not reload properly until I completely restart my computer.
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#3278
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I moved your post to the HTML thread since you have gotten this error. It seems to be common when an error happens while farming that the WebGL will disable.Clearing the browser cache and closing the browser and/or restarting the computer does reset it to allow WebGL. There is new information in the first post of this thread that may help with this. I am also going to copy your post to the closed thread for the developers to see also so maybe they can come up with a solution.
__________________
Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can. |
#3279
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Can't load game
I am unable to load the game for days. Sometimes it goes almost to the end of the white line and just stops, or doesn't even get that far. I am User#1707172118, and the number underneath you want is B-000. I can send gifts and receive them but that is all. It always sticks on the black screen with the white line running underneath. Thank you.
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#3280
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Please go to the first post, first page of this thread where there is new information for you to check and try.
__________________
GUIA DEL JUEGO EN ESPAÑOL GUIA DEL JUEGO SITIO WEB LINK A LA GRANJA Y FECHA DE INICIO FARM LINK AND START DATE SUPPORT TEAM Granjera desde el 29 de Julio 2009 |
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black screen, web gl |
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