OFFICIAL Change Farm Name, Forum Name, Avatar Name/Gender/Appearance

[marymarcel]

Originally Posted by cherd1

Why is my avitar name changed? Why when I went to sell crops my checked items were all unchecked? Rechecked, sold went back to the and the check did not hold. I want this stuff back where it was.

Hi cherd1

I moved your post to the thread about Avatar name as that was your first question.

A few days ago we had a problem with shortcuts, Facility Manager settings, Storage settings, neighobrs bar, etc. The options you had chosen for those were reset due the bug introduced.

I think that maybe that also affected your avatar name. If you want to change it as it was, then click in Account tab above the game screen and there you will be able to change it. When you are done, then click in Change button.


Please try clearing your memcache, a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farms.

For clearing from Slashkey:
https://apps.slashkey.com/farmtown/p...lear_memcached


For clearing from Facebook:
https://apps.facebook.com/farmtown/p...lear_memcached

Then put a check mark to a few items the way you want them and reload the game. If the check marks stayed then add or remove marks for or from the items you want.


Im very sorry that problem affected your settings for selling products. There is no way for us to restore them to you. If you wish you can contact Support team.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366