Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes - Page 212

leighton23 · #**2111** Aug 21 2023, 08:45 AM

Climbing on Tractor - holds there for a few minutes

leighton23 · #**2112** Aug 21 2023, 08:47 AM

12.46/13.46 - given up

**Tiger** · #**2113** Aug 21 2023, 09:18 AM

Quote:

Originally Posted by leighton23

It seems a lot of us are experiencing problems?

Re the laptop - it is a GAMING computer ( Erazer X7851 with all necessary
requirements - and then some ).. all other pages open without any issues
and I only play the one game (and have done so since 2008)

The browser is Microsoft Edge (I've tried Google chrome as well)

some times of the day are preferable - but I noticed today that
a horse and a Clydesdale gifted to me, ghosted on ALL farms (even my neighbours? )

This can't all be MY fault can it??

Hi leighton23,

Thank you for the consil log. I have not quoted it in this reply.

What do you mean by this....

Quote:

but I noticed today that
a horse and a Clydesdale gifted to me, ghosted on ALL farms (even my neighbours? )

Did you accept a gift of horse and Clydesdale and place them on your farm or in a building and now you seeing a horse no matter whose farm you go to?

I am not getting any of those errors when loading your farms on Edge.
Have you cleared Edge recently, checked for updates, have you added any extensions to the browser since you started getting this issue. Are cookies still enabled on Edge?

Please run memcache, to do that click on this link:

https://apps.slashkey.com/farmtown/p...lear_memcached

When the browser tab opens close it and log out of the website (you will need your login details to log back in), close your browser, reopen it, go back to the website, login and see if that made any difference please.

leighton23 · #**2114** Aug 21 2023, 12:22 PM

No, I guess it cleared when I logged out? ( the gifted horses.. I sold them straight away )

and yes - jumped through all of available hoops as staed elsewhere

You seem to be blaming me???

leighton23 · #**2115** Aug 21 2023, 12:23 PM

How do I clear the memcache? your link just sends me to the game log in

JohnAlbertini · #**2116** Aug 21 2023, 12:50 PM

Can't get green connected.

tina7447 · #**2117** Aug 21 2023, 01:09 PM

Hi I messaged you earlier about 9 hours ago about game not loading. Back to normal now but can you tell me what to do if this happens again please, as I did not get a reply from you. Thank you.

**marymarcel** · #**2118** Aug 21 2023, 01:14 PM

Quote:

Originally Posted by leighton23

No, I guess it cleared when I logged out? ( the gifted horses.. I sold them straight away )

and yes - jumped through all of available hoops as staed elsewhere

You seem to be blaming me???

Quote:

Originally Posted by leighton23

How do I clear the memcache? your link just sends me to the game log in

Hi leighton

As it seems all suggestions given to you havent worked, then please contact Support team to let them check on this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

**marymarcel** · #**2119** Aug 21 2023, 01:15 PM

Quote:

Originally Posted by JohnAlbertini

Can't get green connected.

Hi John

Is this still happening to you?

I just loaded the game and it stays connected.

**marymarcel** · #**2120** Aug 21 2023, 01:17 PM

Quote:

Originally Posted by tina7447

Hi I messaged you earlier about 9 hours ago about game not loading. Back to normal now but can you tell me what to do if this happens again please, as I did not get a reply from you. Thank you.

Hi tina

So sorry we didnt look at your post.

If this happens again, you can try all suggestions given in the first post, first page of this thread.

If nothing of those helps you, then you can post here providing your user id number and letting us know what things you tried.