Official Top Post Thread Game Not loading/WebGL disabled/frequent crashes - Page 219

KnittyGirl · #**2181** Sep 22 2023, 06:08 PM

Just tried to load Farmtown and got the "Click green tick to reconnect or red cancel button to continue in offline mode" box. I click the green tick and nothing happens - the message stays.

**marymarcel** · #**2182** Sep 22 2023, 06:12 PM

OFF LINE ISSUE!!

We are all experiencing the off line problem when loading the farms.
Also, there are errors in the console.

We still are able to work our farms or our Super Neighbors farms off line.

We have emailed the developers to let them know.
Thanks for your patience.

KoalaBear777 · #**2183** Sep 22 2023, 06:19 PM

Can't connect to the game.

2023-09-22 23:18:00.613 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:18:00.623 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:18:05.960 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:18:05.969 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:18:11.326 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:18:11.333 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

**marymarcel** · #**2184** Sep 22 2023, 06:21 PM

Quote:

Originally Posted by KoalaBear777

Can't connect to the game.

2023-09-22 23:18:00.613 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:18:00.623 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:18:05.960 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:18:05.969 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:18:11.326 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:18:11.333 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

Hi KoalaBear

Please read the post just above yours.

Sundos · #**2185** Sep 22 2023, 06:36 PM

HELP PLEASE.. I am getting message to click green tick to reconnect.. I cannot get it to go away..

2023-09-22 23:33:16.084 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 73/44/118/254 MB
2023-09-22 23:33:16.116 INFOCheckpoint-U-70 - Go To Farm - Mem: 74/44/118/254 MB
2023-09-22 23:33:16.123 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 74/44/119/254 MB
2023-09-22 23:33:19.095 INFOCheckpoint-DONE - Map Loaded - Mem: 95/65/160/305 MB
------------------------------------
2023-09-22 23:33:21.230 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:21.236 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:26.397 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:26.401 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:31.563 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:31.568 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:36.363 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:36.368 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:40.147 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:40.152 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

**marymarcel** · #**2186** Sep 22 2023, 06:38 PM

Quote:

Originally Posted by Sundos

HELP PLEASE.. I am getting message to click green tick to reconnect.. I cannot get it to go away..

2023-09-22 23:33:16.084 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 73/44/118/254 MB
2023-09-22 23:33:16.116 INFOCheckpoint-U-70 - Go To Farm - Mem: 74/44/118/254 MB
2023-09-22 23:33:16.123 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 74/44/119/254 MB
2023-09-22 23:33:19.095 INFOCheckpoint-DONE - Map Loaded - Mem: 95/65/160/305 MB
------------------------------------
2023-09-22 23:33:21.230 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:21.236 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:26.397 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:26.401 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:31.563 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:31.568 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:36.363 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:36.368 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2023-09-22 23:33:40.147 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2023-09-22 23:33:40.152 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

Hi Sundos

We are aware of this and developers will fix the issue as soon as possible.

You can work your farms and your superneighbors farms staying off line.

Sundos · #**2187** Sep 22 2023, 06:40 PM

Thanks Mary!

tporter88@yahoo.com · #**2188** Sep 22 2023, 07:18 PM

When will this current issue be fixed?. Now I am behind on jobs for today. The game was working all day until now. What is going on. I hope this doesn't last any longer then today or go into next week. I like to play Farm Town everyday. I am still working on the farm pass for this month. I am still having on going issues with the bullying and harassment from other farmers. I really want something to be done about this. I have been using the mute, ignore and report but it just doesn't work. Those farmers just won't leave me alone like I kindly asked several times. It's SUPER frustrating. I just don't know how much more of this I can take. Slashkey should have a 0 tolerance on bullying. I have been experiencing this on a daily basis.

ktanhueco@aol.com · #**2189** Sep 22 2023, 07:20 PM

im stuck online i try to go into the market but it will no go on green is there something going on with the game itself?

**marymarcel** · #**2190** Sep 22 2023, 07:24 PM

Quote:

Originally Posted by tporter88@yahoo.com

When will this current issue be fixed?. Now I am behind on jobs for today. The game was working all day until now. What is going on. I hope this doesn't last any longer then today or go into next week. I like to play Farm Town everyday. I am still working on the farm pass for this month. I am still having on going issues with the bullying and harassment from other farmers. I really want something to be done about this. I have been using the mute, ignore and report but it just doesn't work. Those farmers just won't leave me alone like I kindly asked several times. It's SUPER frustrating. I just don't know how much more of this I can take. Slashkey should have a 0 tolerance on bullying. I have been experiencing this on a daily basis.

Hi tporter

We dont have an specific time to get this issue fixed, but hopefully in a few hours.

About your other problems, you have to report those users when they are sending you nasty messages or while you are at market. If you do not report them at that same moment, nothing can be done. And please just report them, do not respond to them.